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 Deputy Chief Information Officer - Alexandria, Virginia, United States

Job information
Posted by: National Credit Union Administration 
Hiring entity type: Banks and Financial Svcs. 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$205305 - 205306
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Other
Computers - IT Management
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 467278500_Alexandria_VA / Latpro-3544829 
Date posted: May-09-2017
State, Zip: Virginia, 22301


Job Overview

Job Overview

We have been recognized as one of the "Best Places to Work in the Federal Government", ranking 9th when compared to similarly sized organizations! NCUA excelled in the area of Effective Leadership categories of Fairness and Empowerment. Particularly noteworthy, NCUA ranked 2nd among Veterans; 3rd among Hispanics and African Americans; 4th among women, men, and employees with disabilities; and 4th among Asians. Apply now to become part of one of the Federal Government's "Best Places to Work".

Invest in your nation's future, make a difference in your community...gain from the experience. At the National Credit Union Administration (NCUA) you're not just a number, working to make quotas or improve the bottom line, you have the opportunity to make a difference. NCUA is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States Government. To learn more about NCUA's structure, diversity, and history click on the following links:

NCUA Structure

NCUA Diversity

NCUA History

NCUA is seeking an executive to serve as the Deputy Chief Information Officer within the Office of the Chief Information Officer (OCIO).  As the Deputy Chief Information Officer, your major responsibility will be to assist the Chief Information Officer (CIO) in managing the sophisticated information technology (IT) resources that support the mission and functions of the agency. Duties

As the Deputy Chief Information Officer, you will:

Support the Chief Information Officer (CIO) in overseeing the IT programs, special projects, policies, services resources necessary to support the mission and operations of the agency as directed by the NCUA Board, and Federal government regulations, directives, and guidance.

Maintain a proactive vision, strategy, and enterprise roadmap for the OCIO consistent with NCUA's strategic plan.

Develop and/or leverage in-house expertise (e.g., Lean Six Sigma) for identifying, creating, and/or optimizing processes for critical IT functions or services.

Lead OCIO budget planning and analysis, execution, and management, including ensuring full transparency, sound, and effective stewardship of allocated funds by adhering to strict internal protocols on costs and expenditures.

Measure and report OCIO operational effectiveness and efficiency through a balanced score card for areas of importance such as: Customer satisfaction; Employee engagement and skill/core competency development; Impact of solution and service delivery on Agency workforce productivity and overall cost effectiveness; Use of benchmarking for identifying new methods and solutions; Compliance with Federal regulations, directives, etc.; and Internal process quality and effectiveness, and continuous improvement progress; and others. 

Ensure the legal, appropriate and effective acquisition of all agency OCIO IT products and services, confirming that management controls and monitoring is in place to report and measure overall success for this critical activity.

Manage the effective use of a diverse staff of NCUA employees and contractors. Oversee recruiting highly qualified staff throughout OCIO. Maintain an engaged, collaborative and innovative culture for the office.  Set priorities and performance standards for staff. Ensure that the OCIO training resources are allocated to maximize value and maintain a technologically leading-edge environment.

Ensure compliance with current and future legislation and regulations pertaining to Federal government IT operations, such as the Paperwork Reduction Act, the Federal Information Security Management Act, Section 508 of the Rehabilitation Act of 1973 (amended) and others.

Facilitate the OCIO /Customer Advisory Group (CAG) to understand customer experience-related opportunities and challenges, emerging requirements, and communicate future advances in IT capabilities and services.

Adhere to and enforce   agency security instructions and programs established by the Chief Information Security Officer (CISO) to ensure the confidentiality, integrity and availability of systems, networks and data. Respond to IT security incidents when they occur.

Travel Required
  • Occasional Travel
  • Travel may be required to attend or speak at forums and conferences.
Relocation Authorized
  • Yes
  • If you are a current NCUA employee, your relocation expenses are authorized in accordance with NCUA relocation policies. If you are not a current NCUA employee, NCUA will pay to move your household goods in accordance with NCUA's relocation policies.

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. Citizen.
  • Must be able to obtain and maintain a Top Secret/SCI clearance.
  • A probationary period may be required.
  • You must complete a Public Financial Disclosure Form.
  • This position is subject to drug testing.
  • This position is an Essential Continuity Position.

For the SS-01 you must have one year (12 months/52 full weeks) of full-time specialized experience comparable in difficulty and responsibility to the CU/GS-15 level in the public or private sector.

Qualifying specialized experience must include  experience serving as a senior official or executive managing a staff or division  with responsibility for IT contractor sourcing, IT security, and the full range of IT services for both on premise and cloud-based application solutions, infrastructure, and networks.  

You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies. Please provide the name, email address, and telephone numbers of three professional references.  

Please ensure that your experience and accomplishments reflect the Executive and Technical Competencies below. 

EXECUTIVE COMPETENCIES:   You must clearly demonstrate in your resume that you possess all the executive competencies listed below. We recommend that your resume emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.  

PLEASE NOTE:   Although it is not required, applicants are encouraged to address the Executive and Technical competencies separately.  

  1. Leading Change.  This competency encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors.  Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity. 
  2. Leading People. This competency involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals. 
  3. Results Driven. This competency stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies. 
  4. Business Acumen.  This competency involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making. 
  5. Building Coalitions/Communication.  This competency involves the ability to explain, advocate and express facts and ideas in a convincing matter, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external policies that impact the work of the organization. 

Technical/Professional Competency:   Skill in leading multi-year customer-focused IT business transformation initiatives to re-engineer practices in the areas of core mission and administrative functions to better serve customers and improve processes, while ensuring product quality and conformance with customer specifications. 

You must meet the qualifications for this position by the closing date of this announcement.

Security Clearance

Top Secret/SCI

Additional Information

Additional Information
What To Expect Next

You will receive an email that your resume has been received from the USAJOBS website. You can check the status of your application by logging back into your USAJOBS account.


In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.  More information can be found by clicking here .

Other Information

SALARY: Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive qualifications of the successful candidate.

  OTHER KEY REQUIREMENTS: You must serve a one-year managerial probationary period if you have not done so.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check status of your registration by visiting the Selective Service website at:



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