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 Manager, Insurance Operations - Int'l Markets - Baltimore, Maryland, United States

Job information
Posted by: Fidelity & Guaranty Life 
Hiring entity type: Insurance 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: 401(k) -
Bonus Plan -
Dental Insurance -
Disability Insurance -
Health Insurance -
Life Insurance -
Profit Sharing -
Paid Training -
Tuition Reimbursement -
Paid Vacation -
Relocation: Relocation assistance provided 
Position functions: Finance
Management - Senior
Travel: Up to 25% 
Accept candidates: in same country 
Languages: English - Fluent
Spanish - Conversational
Minimum education: High School 
Minimum years experience:
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: / Latpro-3546448 
Date posted: May-24-2017
State, Zip: Maryland, 21202


This position will be responsible for leading activities in support of the international direct and reinsurance life insurance initiative with Fidelity & Guaranty Life during its start-up development and implementation and ongoing management of the operation. The ideal candidate will be bilingual (English/Spanish) and have experience in the operations of an insurance platform for fixed annuities and life insurance/reinsurance. The position will report to the SVP Business Development International Markets. During the start-up phase, this role will be hands on managing the day to day activities and tasks of the operation. As the International market grows, additional operations staff may be added.

This individual will lead the activities in support of the international direct and reinsurance life insurance initiative. Will be responsible for the operational 'start up' of the International Business. Required to provide input into the design, development, and implementation of the operational platform across new business, administration, claims, and development of reporting. Will act as the liaison between the international team and internal/external systems teams. Leads the coordination of specifications, testing processes and implementation schedules. Will also serve as primary contact for our carrier partners in regard to training, administration, customer service and commission & benefit payments. Responsible for development of specifications and administrative procedures. This individual will work with multiple teams both inside and outside the company


Bachelor's degree in business, actuarial, finance or other related major preferred. In lieu of degree at least 10 years of demonstrated experience in the operations of an insurance/financial services company preferably in the international space.

A minimum of 7 years of experience in the insurance or financial services industry is required.

Familiar with insurance products, their value calculation, administration processes, claim processing and underwriting.

Bilingual English/Spanish required
Strong calculation based skills
Demonstrated understanding of financial principles
Well-versed in the principles of modern technology, process design and implementation and continuous improvement
The ability to communicate and explain procedures will be critical.
Written communication skills will be essential for the development of specifications and administration procedures.

Ability to build critical long-term beneficial business relationships.
Highly motivated, self-starter, proactive and high energy. Able to work individually while building out a team and act as a leader of this team in the future.
Ability to develop strong relationships across the domestic company to leverage our existing capabilities.
Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Access).
Team player who has the ability to function as a key member of a small group.
Travel is required up to 25%


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