Combined Insurance, is seeking a Life Insurance Claims Adjuster to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
The Life Insurance Claims Adjuster is a role in a high-energy, fast-paced, changing environment. The Claims Adjuster is responsible for contacting claimant and /or service provider to request basic information needed in order to process claim - includes written correspondence and phone calls. They will evaluate claims based on documentation received including responses from claimant and providers. The Claims Adjuster will have the opportunity to engage with individuals in many departments based on the candidate's interests and skillsets. These departments range from our Policyholder Center of Excellence, Agent Broker Service Center, or General Financial Services.
The supplemental insurance products we offer at Combined include cash benefits to our customers when they need them most, in times of sickness or disability. We need individuals who believe that what we do every day in the insurance business is an important and worthwhile endeavor. This is a business that is focused on restoring people's lives after they have suffered a loss.
Accurately process claims under Life Insurance coverage.
Key data into online processing system.
Determine eligibility by evaluating claim submission and comparing to policy benefits. Request additional information from policyholders, providers and others as necessary to finalize claim.
Manage pending files.
Create claim related correspondence.
Interface with Policyholders and Agents answering a variety of questions through different service channels - phone, email and web
Manage continuing waiver of premium claims.
Assist in preparation of SIU cases and preliminary investigation of suspected fraud. Meet Department standards for time service and quality.
Build broad understanding of our products and systems
Meet Department standards for time service and quality.
Ability to maneuver between system applications confidently to find information and respond to customer needs in a timely manner
Collaborate with other team members to ensure effective resolution of customer needs, follow-up and work flow
Performs other duties as assigned
Bilingual in Spanish and English strongly preferred
Exceptional written and verbal communication skills
Quality and Customer Centric Orientation
Excellent organizational skills
Ability to multi-task in fast pace environment with attention to detail
Analytical skills and Good Decision Making Skills
Proficient in MS Office - Outlook, Word and Excel
Keyboard Skills - 30+ wpm
Windows based PC Knowledge
Travel - No
2 years Life Claim adjudication experience in life insurance preferred
Experience in a customer interfacing position with progressive responsibility in role
Leadership role in school or community
Ability to communicate in multiple languages - English, Spanish (Bilingual a plus)
Medical terminology knowledge
Industry courses from organizations such as ICA, AHIP, LOMA preferred
Bachelor's Degree in Business or related field from an accredited four year institution
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Our Company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
A company-match 401(k) plan
Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.
Our parent company is one of the world's largest multiline property and casualty insurers. With operations in 54 countries, the Company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
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At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.
Job Posting - May 26, 2017, 11:28:08 AM