Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Allstate Insurance Company has an exceptional career opportunity for a Bilingual Catastrophe Claims Service Specialist in Irving, TX!
Our customers need us the most when they file a claim. As an Allstate Bilingual Catastrophe Claims Service Specialist in the Catastrophe Claims unit, you will play a vital role to ensure we deliver on our promise to help restore people’s lives after they’ve experienced a loss. Each day you will be responsible for managing a steady volume of tasks arising from auto liability and casualty claims. Each day will be responsible for communicating with offsite vendors and customers to address a variety of concerns. Most importantly, you will work with on-site staff, vendors and customers as they are guided through the claims process in a caring and professional manner. You will handle many tasks including managing incoming calls and data entry, to filing reports and mail support. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.
Specific responsibilities include:
- Telephone interaction with on-site Adjusters, vendors and Allstate customers in addition to offsite providers
- Supporting claim adjusters by completing and managing varying claim tasks
- Typing and data entry
- Filing reports and customer information
- Other administrative duties as assigned
This is your chance to use your compassion and intellect to help make a meaningful difference in people’s lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will be exposed to a variety of specialized industries including legal, medical, and advanced computer and IT systems. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
- High School Diploma/General Education Diploma (GED) with 2+ years of customer service experience
- Fluency in Spanish and English is required
- Excellent customer service skills and a passion to help others
- Ability to be a self-starter and work independently
- Excellent time management skills
- Strong written and verbal communication skills
- Strong computer, typing and grammar skills
- Military candidates encouraged to apply CLK789
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
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Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.