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 Customer Service Representative - Austin, Texas, United States

   
Job information
Posted by: Waste Connections, Inc. 
Hiring entity type: Utilities Oil, and Gas 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Customer service & support
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: R-05093 / Latpro-3574865 
Date posted: Oct-11-2017
State, Zip: Texas, 78729

Description


Job Title

Customer Service Representative

Employee Type
Employee


Requisition Primary Location

Austin, Texas




Job Description


We are looking for aCustomer Service Representative (CSR)for our site in Austin, TX.  The main duties including handling phone calls from our customers and assisting them with their questions or concerns and working to resolve any problems they raise concerning service or billing. A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy and sensitivity to the customer regarding the issue at hand. This is a very fast paced position similar to a call center position typically handling 50+ calls a day.




This position is Monday-Friday 8 am to 5 pm.  On top of competitive pay we offer family benefits, 401K, vacation, and year round stable work. 






IDEAL CANDIDATE WILL POSSESS:

  • Type 40+ wpm
  • Microsoft Office experience.
  • Experience handling high call volumes.
  • Bilingual Spanish/English a plus.




Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans) 



Job Requirements:




Education:




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Requirements

See Job Description

 

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