Responsible for a single scope of work in hard services area. 3rd in command
Supervises the account as the #2 manager and has full responsibility including supervision of other managers. Responsible for entire account when the Director of Facilities Ops is not present. In Univ. same as above as well as size and scope is less than an Ops 2;
- Manage one other manager; typically in account with smaller volume and FTE count; Manage by walking around; Staffs, trains, and is responsible for employee development
- Technical client interface
- Payroll and time mgmt. of frontline staff
- Oversees and coordinates projects
- Manages work orders/CMMS
- Manages mechanicals (i.e. HVAC)
- Manages financials
- Responsible for client relations/engagement
- Manages QA and Safety
Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.
-Assumes GM responsibilities and authority in his or her absence
-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.
-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.
-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.