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 Business Systems Analyst - Digital Technologies - GAITHERSBURG, Maryland, United States

Job information
Posted by: Sodexo 
Hiring entity type: Food Service and Restaurant 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Computers - IT Management
Project Manager
Computers - Software Engineer
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 68047 / Latpro-3580909 
Date posted: Nov-12-2017
State, Zip: Maryland, 20878


Unit Description

Job Description:

Sodexo IS&T has an exciting opportunity on our Operational Systems team for a Business Systems Analyst supporting our digital initiatives. This position requires a unique individual who understands technology, enjoys selling concepts that challenge status-quo and embraces the challenges associated with working on both North American and Global digital project teams.


  • Participate in, and occasionally lead, requirement gathering sessions with business leaders, subject matter experts and operations teams
  • Document business requirements, project scope and objectives using standard tools and formats
  • Lead support team calls
  • Provide strong analytical thinking and technology knowledge to solve business challenges
  • Review systems, documentation and requirements to determine gaps
  • Oversee small projects and phases of larger projects
  • Track and occasionally coordinate activities of project team members
  • Develop schedules and project plans to ensure timely completion of projects
  • Prepare initial project documentation for Architecture Review Board and IT Steering Committee review
  • Present and explain requirements and scope to both IS&T and business leadership
  • Take on fact-finding tasks with basic direction and minimal supervision

This position is located in Buffalo, NY.


  • BS in Computer Science or MIS, or equivalent experience
  • 1-2 years experience performing business systems analysis or project management
  • Knowledge of digital platforms such as Salesforce, Azure, Heroku
  • Experience working on mobile solution development would be an asset
  • A strong desire to learn new technologies
  • Basic knowledge of agile methodology
  • Exceptional spirit of service
  • Experience with systems documentation tools and formats would be an asset
  • Strong analytical and problem solving skills
  • Excellent communication skills
  • Comfortable communicating with all levels of an organization

Position Summary

Under general supervision, formulates and defines system's scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.


Basic Education Requirement - Associate's Degree

Basic Functional Experience - 2 years IT and business-related experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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