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 Bilingual Case Manager RN - Telecommute from Jacksonville, FL - Jacksonville, Florida, United States

Job information
Posted by: Optum Operations 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Nursing - Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 719074363 / Latpro-3588743 
Date posted: Jan-06-2018
State, Zip: Florida, 32099


The more health care changes, the more certain values count. Like quality, patient-centric care, compassion and a dedication to going the extra mile. As a Field-Based and TelephonicRN Case Manager, you'll wear many hats and work in a variety of environments. But wherever you happen to find yourself, youll gain a profound sense of satisfaction knowing youre helping to create a more efficient and effective health care system for everyone.

If you are located in the greater Jacksonville, FL area, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction

Support members with condition education, medication reviews and connections to resources.

Assist members with the transition from a care facility back to their home

Making outbound calls to assess members' current health status

Working with the complex care needs

Identifying gaps or barriers in treatment plans

Providing patient education to assist with self-management

Interacting with Medical Directors on challenging case

Making referrals to outside sources

Coordinating services as needed (home health, DME, etc.)

Educating members on disease processes

Encouraging members to make healthy lifestyle changes

Documenting and tracking findings

Visit members in their homes and/or other settings, including community centers, hospitals or providers' offices
This role involves approximately 25% travel in Jacksonville, FL and youll need to be comfortable dealing with a full range of in-home and facility-based environments. Most of the time youll work autonomously, so the ability to stay focused and motivated is essential.

Required Qualifications:

Current, unrestricted RN license in the state of Florida

Bilingual Spanish/English

Access to reliable transportation

2+ years clinical experience in a hospital, acute care, home health/hospice, direct care or case management

Proficiency with Microsoft Office Suite, with the ability to navigate a Windows environment

Computer/typing proficiency to enter/retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications

Candidates are required to obtain a CCM within 30 months of employment if you do not already have one

Ability to travel in the greater Jacksonville, FL area approximately 25% of the time
Preferred Qualifications:

Case management experience

Certification in Case Management


Home care/field based case management

Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs

Experience in Home & Community based, Hospice, Home Health or Long Term Care services delivery
If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

Make a difference in countless lives, starting with your own. Join us and start doing your lifes best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Registered Nurse, RN, Case Manager, Case Management, Managed Care, healthcare, health care, Jacksonville, FL, Florida, Work From Home, Telecommute, Virtual, Bilingual, Spanish


See job description.


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