Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SM Primary Responsibilities: Contact patients and obtain demographic information Discuss liability with patients Attempt to collect payments from the patients You will be required to make 100 - 150 calls a day Other duties as assigned
High School Diploma/GED
Must be able to work M - F, 40 hours a week, varied shifts between 7:00 am - 7:00 pm
1+ year of Customer Service experience
Must be able to utilize Microsoft Office in a professional setting
1+ year of administrative experience in a medical office setting
Able to perform basic mathematics for payment calculation
Ability to read and interpret office forms and insurance cards and understand referrals
ICD 9 or 10 and CPT coding experience
Bilingual fluency with Spanish and English
Electronic Medical Records (EMR) experience
Healthcare isn't just changing. It's growing more complex every day: ICD-10 Coding replaces ICD-9; Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities.
Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.?
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: Pre-registration, caller, UHG, Optum, AZ, Phoenix, Customer Service