Sodexo is seeking a Multi eXpress manager 2_ for Greater Baltimore Medical Center (GBMC), a 350-bed acute care hospital located in Greater Baltimore area. This job is also known as a Patient Transport Manager/ Dispatcher_ which acts as 'the face' of the facility. Has direct contact with Client, all customers entering the facility, and all staff. This account has multiple services, including a Service Response Center. Responsible for staffing and maintaining front desks, growing activity to support facility physicians, staff, and guests. This role will be typically a mid_ shift_ position hours are 9am - 7pm. This is an odd shift that may be flexible depending on volumes. This job will be the on-site oversight for Valet service. This position is directly reporting the General Manager and site management as needed. The ideal candidate will lead, train and develop a team of approximately 25 employees. This role will have ongoing direct client interaction. Leadership and relationship building is essential for the success of this role.
A strong, dynamic personality would thrive in this environment, to also include strong managerial skills and the ability to work across various departments with other leaders.
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Provides oversight and management for two or more of the following services: Transport, Concierge and/or Service Response Center (SRC). Ensures systems and standards equity for all automated systems. Assumes Operations Manager/ General Manager's responsibility and authority in his/her absence. Hires and trains unit personnel.