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 Project Manager - Customer Implementation - Beachwood, Ohio, United States

Job information
Posted by: Penske 
Hiring entity type: Transportation 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Operations - Other
Project Manager
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 1802539 / Latpro-3601184 
Date posted: Mar-07-2018
State, Zip: Ohio, 44122


Position Summary:

The Project Manager - Customer Implementation serves as the primary conduit for implementing business initiatives related to Transportation Management Services (TMS) for new or existing customers.  The position is highly

consultative and is responsible for leading diverse cross-functional teams within both the customer and Penske organization.  This role is regarded as the subject matter expert for Project / Program Management, Operational Execution, Freight Payment, Customer Billing, Carrier Management and Information Technology solutions to support the TM Product.

Major Responsibilities:

- Full Life Cycle Project Plan Creation / Administration & ongoing facilitation

- This role has the following primary responsibilities, all in an effort to deliver to the customer the project on time, on budget and of high quality:

-Define the project plan to encompass contractual deliverables found within Schedule A of the executed contract

-Management of Scope or Change Requests

-Management of Project Risk Items thru to their resolution

-Facilitates the completion of Business

- Sales Project Planning Support for New Business Development/Growth of TM Product

- Facilitating Project Meetings, Steering Committee Calls, and leading overall Team Collaboration efforts

- Resolution  of multiple types of issues (personnel, customer disappointment, delinquent milestones, and production support emergencies). Leverage all practical resources to understand the issue, evaluate options for resolution, and enact those solutions.

- Process documentation utilizing tools such as MS Visio or MS Power Point. Construct visual process maps of current statue solutions, future state solutions calling out areas of change.

- Other projects as assigned by the Sr. Project Manager


- Project Management experience required
- MS Project, Access or related preferred
- Masters degree in Industrial Engineering, Operations Research, Operations Management, Supply Chain, Logistics or related quantitative field preferred, Bachelors required
- Minimum of 5 - 7 years functional experience required
- Flexible to support travel requirements 30-50% of the time
- Strong command of supply chain, logistics and transportation concepts required
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. 

Key Words:  Supply Chain/Logistics; Transportation Management; 3PL; Project Management


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