This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm) The Family Caregiver Support Specialist will work under the WellMed Charitable Foundation, the philanthropic partner of WellMed Medical Management, and will implement and direct all aspects of Caregiver SOS by WellMed in their assigned geographic area. Program elements include caregiver education, information and referral services, wellness programs, caregiver supports, care coordination, marketing, and program development. The Caregiver Specialist is responsible for creating awareness in WellMed communities regarding Caregiver SOS and WellMed programs and services that serve a diverse group of caregivers. Special emphasis is be on telephonic caregiver coaching, an evidence-based protocol to help caregivers identify and self-manage issues that are a priority to them and their care recipient. The WellMed Charitable Foundation is the philanthropic partner of WellMed Medical Management. For more information, go to www.wellmedcharitablefoundation.org.Primary Responsibilities: Implements and leads all aspects of Caregiver SOS in an assigned geographic area, including oversight of assistants and volunteer staff Develops an annual business plan with measurable objectives, and targeted activities to achieve those objectives Builds relationships and collaborates with key leaders, professionals, organizations and other stakeholders that serve caregivers in WellMed communities Seeks out and develops networking opportunities and speaking engagements in WellMed communities that will generate awareness of Caregiver SOS and WellMed initiatives Utilizes tracking systems to formally track phone calls, visits, trainings, outreach, and family meeting, and develops reports for management and WCF board members Plans calendar of events that meet annual performance measures for caregiver outreach and education Performs all other related duties as assigned
Bachelor's Degree or equivalent experience
4+ years of experience in a social services environment
At least an intermediate knowledge of Microsoft Office suite (including Word, Excel, and PowerPoint)
Experience serving older adult population
Clear and concise written and verbal communication skills
Must be able to work on a team and/or independently with minimal supervision
Ability to exercise judgment and discretion in handling sensitive and confidential issues
Ability to supervise, train, monitor, and motivate the work of others
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care.
For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: healthcare, health care, social services, charitable, foundation, philanthropy, caregiver, managed care, Medicare, Spanish, bilingual, WellMed, McAllen, Texas, TX