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 OPS SUPPORT TEAM LEAD - Hoffman Estates, Illinois, United States

   
Job information
Posted by: Cabela's Inc. 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Other
Customer service & support
Retail
Sales
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 2175746 / Latpro-3616141 
Date posted: May-23-2018
State, Zip: Illinois, 60010

Description



Job Description:

Become a part of the World's Foremost Outfitter team! At Cabela's we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and service. Live...Dream... Work the Adventure! Cabela's has an opening for a Full-time Operations Support Team Leader at our Hoffman Estates, Illinois  retail store.

Position summary:Assists the General Manager and Assistant General Manager with the Operations Support function in the store to include: shrink control, safety adherence, inventory control, physical security, etc.

Position responsibilities:

1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

2) Executes all related policies, practices and direction from the AGM Manager

3) Provides leadership and Operations support for Store Management team

4) Supervises Ops Support Associates and ensures strict adherence to policies & procedures.

5) Maintains a safe working environment at all times

6) Maintains strict confidentiality

7) Helps the staff the Department with "service" oriented associates; participates in interviewing and makes selection recommendations, coordinates training, provides input on performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment

8) Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including: interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems

9) Other duties as assigned by management.

Education and/or Experience

Minimum of 3 years in a Retail Operations position. "Big Box", High volume experience is a plus. College a plus.

Mathematical Skills / Reasoning Ability

Ability to calculate figures and amounts such as discounts, commissions and percentages. Ability to define problems, collect data, establish facts and draw valid conclusions

Communication Skills

Ability to read and analyze certain reports. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from associates, customers and the general public. Ability to conduct meetings and presentations to groups.

Other Knowledge, Skills and Abilities

Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems.

First aid trained. On first response team for associate and customer accidents.

Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates and customers.

Cabela's is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives.

Cabela's shows commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied.

Cabela's offers a competitive benefits package to include: 401k, vacation, health and dental coverage for you and your family, and employee discounts.



Req Type:
Non-exempt

Requirements

See Job Description

 

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