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Job information
Posted by: Internal Revenue Service 
Hiring entity type: Call Center 
Work authorization: Existing work authorization required for United States
Position type: Temporary, Full-Time 
Compensation: US$36213 - 64586
Benefits: 401(k) -
Health Insurance -
Relocation: No relocation assistance provided 
Position functions: Administrative - Clerk
Administrative - Financial Processing
Customer service & support
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
Minimum education: High School 
Minimum years experience:
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: / Latpro-3619515 
Date posted: Jun-19-2018
State, Zip: Washington, 98174


IRS Contact Representatives provide over-the-phone customer service to taxpayers and their representatives in a call center environment. You would provide authoritative tax law assistance and take action where needed to resolve their tax issues, often involving delinquent situations. Actions needed might include analyzing the taxpayer's ability to pay, initiating liens, and negotiating installment payment agreements.

This is a Full Time Seasonal position. The working season is driven by budget and is generally between 8 and 11 months, with a mandatory furlough period. Employees are generally called back to duty at the start of the year.

Bilingual candidates should also apply under for the non-bilingual position which is posted to the usajobs website, and can be found using the Keyword Search: 501874900


Applicants will be required to demonstrate proficiency in Spanish.

Must have 1 yr specialized customer service experience or a 4 yr degree or a combination of both.

See job announcement for more information.


Internal Revenue Service requires you to fill in their on-line form which will open in a different window.

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