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 Bilingual Customer Service Representitive - Philadelphia, Pennsylvania, United States

   
Job information
Posted by: PRWT Services, Inc. 
Hiring entity type: Call Center 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: 401(k) -
Health Insurance -
 
Relocation: No relocation assistance provided 
Position functions: Administrative - Other
Customer service & support
Entry
Other
 
Travel: Minimal 
Accept candidates: in same state/locale 
Languages: English - Fluent
Spanish - Fluent
 
Minimum education: High School 
Minimum years experience: N/A 
Resumes accepted in: English
Cover letter: No cover letter requested
Virtual interview questions: No questions which require answers when applying for this job posting.
Job code: Project Specialist / Latpro-3620885 
Date posted: Jun-27-2018
State, Zip: Pennsylvania, 19103

Description

Bilingual Customer Service Rep is responsible for providing assistance to customers via telephone and correspondence. Representative is able to speak and translate fluent Spanish.
*Accurately process, document and record mail correspondence
*Research and review correspondence to assess action to be taken
*Prepares paperwork for processing of refund due to customers
*schedule hearings
*Other duties as assigned


Requirements

*High school diploma or general education degree (GED)
*One to three months related experience and/or training, or equivalent combination of education and experience.
*Ability to read, write, and understand English and Spanish
*Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals.
*Ability to apply common sense understanding to carry out simple one or two step instructions.