Sodexo is seeking an experienced Patient Services Manager 1 to support our At Your Request (AYR) patient meal service for Anderson Hospital, a 150 bed acute care hospital in Maryville, IL. Maryville is located approximately 20 minutes from downtown St. Louis.
Patient Services Manager responsibilities/strengths include:
- Instilling a Hospitality Culture to Ensure an Excellent Patient Experience
- Experience with Customer Service Training
- Best in Class Patient Satisfaction Scores for our At Your Request (AYR) patient meal service
- Experience with payroll and scheduling staff using Kronos
- Experience with HealthTouch or similar menu management software
- Ability to Recognize and Develop talented front-line staff
- Servsafe certification
- An RD is strongly preferred
Are you ready to start or extend your Sodexo career?
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Performs audits and prepares reports