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 Retail Manager 3 - ROMEOVILLE, Illinois, United States

Job information
Posted by: Sodexo 
Hiring entity type: Food Service and Restaurant 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - General
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 74033 / Latpro-3625123 
Date posted: Jul-12-2018
State, Zip: Illinois, 60446


Unit Description

Sodexo's universities segment is seeking a highly driven Food Retail Manager 3 for long tenured and premiere account at Lewis University. Lewis University is a mid-size Catholic University located 35 miles Southwest of Chicago in Romeoville, IL. Sodexo @ Lewis University oversees a MV of $4.5 MIL in dining services including resident dining, retail and robust catering & conference business. Lewis University has a total enrollment of 6,000 students with Resident enrollment of approx 1000 students and a large commuter population. All units on campus are declining balance.

Reporting to the General Manager, you will oversee and drive sales for our Food Service Retail units (MV $900K) to include Sub Connection, Starbuck's Proudly Brew (2), C-Store and Jazzman's and have involvement with our large volume catering (FOH & BOH), as needed. You will oversee 3-4 supervisors and up to 75 associates in a union environment.

Are you the experienced Food Retail Manager that we’re seeking?

We are looking for candidates who will:

  • have oversight of day-to-day operations;
  • drive sales;
  • deliver high quality food service;
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships;
  • develop strategic plans;
  • create a positive environment; and
  • ensure Sodexo Standards are met.

The ideal candidate:

  • has a work history demonstrating strong leadership skills, as well as previous Food Retail management experience;
  • has managed multi-units;
  • understands following brand standards;
  • is flexible to the idea of wearing different hats;
  • has been involved with high volume catering, preferred;
  • has culinary experience and a strong background in safety and sanitation compliance;
  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
  • can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience, is preferred.
  • Seeking Bi-lingual candidates. The ability to communicate in Spanish would assist in managing the workforce, but not mandatory.

Check out Lewis University:

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers, supervisors & managers.


Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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