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 Senior Human Resources Specialist - Mobility & Records - Downers Grove, Illinois, United States

   
Job information
Posted by: Sodexo 
Hiring entity type: Food Service and Restaurant 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: HR - Recruiter
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 74746 / Latpro-3629499 
Date posted: Aug-03-2018
State, Zip: Illinois, 60515

Description

Unit Description

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Position Summary

Coordinates and provides support within the PeopleCenter for Mobility & Records. Identifies and addresses human resource related requests, issues, and concerns from internal Sodexo customers (also from external new hires for M&R). Diagnoses HR issues and resolves or escalates within appropriate functional areas. Performs exemplary customer service and assistance to employees, leaders and as well to partners outside of the PeopleCenter (ie., Segment HRBPs, Employee Relations Services, Talent Acquisition Group, Compensation, Benefits, Labor Relations).

Responsibilities include knowledge of phone and case management system, knowledge base portal, benefits, company policy manual and working knowledge of Ingenium, ADP, eTIME, EDW, payroll, PTO, ER-related areas, iCIMS and other enterprise systems. Demonstrated proficiency with customer service function; consistently meets or exceeds all performance standards and case management targets. Ability to independently analyze complex situations.



Requirements

Basic Education Requirement - Associate's Degree 

Basic Functional Experience - 1 year professional exp. in HR or customer service 

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


 

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