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 National Account Support Coordinator - Franklin Park, Illinois, United States

Job information
Posted by: Penske 
Hiring entity type: Transportation 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - General
Operations - Logistics
Operations - Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 1806792 / Latpro-3631545 
Date posted: Aug-15-2018
State, Zip: Illinois, 60131


Position Summary:

Provide day-to-day sales and administrative assistance to the assigned Account Manager as they work to achieve the overall sales goals set by the company.

A qualified candidate will have excellent skills in Excel and Powerpoint and flexible enough to change work requirements immediately based on customer request.

Major Responsibilities:

- Preparing professional proposals & presentations

- Providing customer service and problem resolution

- Managing customer action items as required

- Intercepting phone calls and emails to resolve issues

- Procuring and or creating reports and data for customers and sales associates

- Providing professional research on customers and prospects

- Creating account profiles and meeting preps as needed

- Providing proximity mapping reports for proposals and other presentations

- Assisting with monthly mailers

- Maintaining accurate customer & prospect list

- Maintaining & prioritizing current renewal list

- Preparing customer review reports/presentations

- Preparing contract documents and schedules

- Penske system usage (applicants will be trained on use): Salesforce, My Fleet, Fleet Net, Service Net, AS400, Work Flow, AD Hoc Reports.

- Making hotel & travel arrangements, submitting expense reports, and maintaining office supplies

- Other projects and tasks as assigned by supervisor


- 2-3 years of experience working with customers either by phone or face to face required

- Experience with marketing research and/or sales support highly preferred

- High School Diploma or equivalent required

- Associates or Bachelors degree preferred

- Strong communication and interpersonal skills required

- Proficient in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint

- Regular, predictable, full attendance is an essential function of the job

- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing:

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 260,000 vehicles, employs more than 29,000 people, and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and
warehousing management and supply chain management solutions. Visit to learn more.


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