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 Sales Support Manager - Chicago, Illinois, United States

Job information
Posted by: Combined Insurance 
Hiring entity type: Insurance 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: US$25000 - 100000
Benefits: See below
Relocation: Not specified 
Position functions: Insurance
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 321729 / Latpro-3633550 
Date posted: Aug-25-2018
State, Zip: Illinois, 60661


Combined Insurance is seeking a Sales Support Manager to join our fast-paced, high energy, growing company. For nearly 100 years in the insurance industry, our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here, along with other positive, hard-working, talented professionals-just like you!



The Sales Support Manager increases sales through relationship management of external insurance agencies/agents who sell Combined Insurance. By acting as the single point of contact for assigned agencies, the Sales Support Manager provides outstanding partnership by responding to agency management and agent inquiries, sales and product training, incentive program management. The Sales Support Manager will drive resolution to agency problems, inquiries, concerns, etc. by working cross functionally within Combined Insurance. Sales Support Manager will assist with marketing and product development activities for both external and internal sales channels.



  • Develop and maintain positive and productive relationships with agents/agencies through extensive travel and remote communications.

  • Influence positive sales though partnership and exceptional customer service

  • Act as agent's single point of contact with Combined Insurance. Provide excellent customer service by answering questions, providing recommendations and partnering with other functions as needed to resolve issues.

  • Collaborate with the global incentives team to create and manage sales incentive programs.

  • Administer and oversee sales incentive programs that are tailored each region. Use knowledge of agent groups and products to customize solutions.

  • Answer questions and train outside agents on Combined Insurance products and policies.


  • Ability to influence agent behavior through partnership and incentives

  • Exceptional customer service and a strong ownership of relationships

  • Ability to customize sales incentives and training based on local agency dynamics and product type

  • Strong written and verbal communication skills, especially remote communication

  • Ability to maintain high energy and positive attitude

  • Empathize with customers and diffuse difficult situations


  • 5+ years of insurance related experience in marketing or sales

  • 2+ years of relationship management experience

  • 5+ years in supplemental health insurance - accident, critical illness, and disability

  • Ability to multitask and manage multiple projects concurrently

  • Excellent organizational and time management skills.

  • Strong skills using Microsoft Office suite of products



  • Bachelor's degree preferred


As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. The company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 

  • Health insurance

  • Dental insurance

  • Tuition reimbursement

  • A company-match 401(k) plan

  • Disability insurance

  • Life insurance

  • Employee referral bonuses


Combined Insurance is a leading provider of individual supplemental accident, disability, and health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.


Our parent company is one of the world's largest multiline property and casualty insurers. With operations in 54 countries, our parent company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. 

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Travel - Yes, 25 % of the Time
Job Posting - Aug 24, 2018, 1:05:28 PM


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