Process Analyst - Bilingual
Location of Position: Open to the US and Canadian Locations
Provide process support, data review, and write detailed customer centric process review reports to InSight (a data collection and analysis tool) clients. This will include regular telephone and e-mail based communication in a professional manner with customers and colleagues.
Daily duties will extend to in depth analysis, and timely troubleshooting support utilizing site data captured from full scale operating membrane based water and wastewater treatment plants.
As a customer facing employee, it is important to manage customer expectations, confidently deliver sound operation and membrane cleaning feedback, and ensure any plant can be utilized as a positive reference for Suez.
Provide support to InSight setup team (site setups and tag, chart and data quality reviews).
Travel up to 20% of the time to perform plant process audits, troubleshooting and cleaning assistance
at customer sites and assist in managing the client relationship overall.
Work with service project managers to aid in the design and implementation of upgrades and project work to existing water plants. Identify opportunities for future sales.
Communicate with fellow Technical Support team members to leverage knowledge and ensure issues are recorded using Customer Issue Track (CIT) tool and understood to allow uninterrupted customer service.
Ability to read Piping and Instrumentation Diagrams, Process Flow Diagrams and/or Mass Balance.
3 yr Diploma or 4 year degree in Chemical/Environmental/Mechanical Engineering or Chemistry
Equivalent water experience will also be considered for this position
Demonstrated written and oral communication skills
Proven ability to multitask on several concurrent projects
Previous experience with water and/or wastewater treatment processes
Operations, commission or design experience with membrane filtration (UF/NF/RO/Thermal/ADT/EDR) is an asset.
Experience basic knowledge of instrumentation, control valves, rotating equipment, centrifugal pumps, chemical addition pumps and centrifugal compressors, is an advantage.
Experience with programming, troubleshooting and/or maintenance of Programmable Logic Controllers, Human Machine Interface or Distributed Control Systems
** Strong understanding (verbal/written conversations) of the Spanish language is required**
Please Note: This position is open to the US and Canada with a flexible locatio n
Join the Resource Revolution! SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the Resource Revolution!
SUEZ's Water Technologies and Solutions (SWTS) offers a great work environment, professional development, challenging careers, and competitive compensation. SWTS is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.