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 Clinical Administrative Coordinator - Richmond, VA - RICHMOND, Virginia, United States

   
Job information
Posted by: UnitedHealth Group 
Hiring entity type: Insurance 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Other
Administrative - Receptionist/Secretarial
Customer service & support
Management - General
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 795313 / Latpro-3648118 
Date posted: Nov-08-2018
State, Zip: Virginia, 23234

Description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high - quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.


Primary Responsibilities:

  • Take inbound calls from members and providers
  • Make outbound follow - up calls to members and providers
  • Gather member documents and upload them into the clinical system
  • Manage work queue's and assign tasks to the care coordinator
  • Other duties as assigned

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 2+ years of customer service experience

  • Must be able to create, edit, save and send documents utilizing Microsoft Word and Microsoft Excel

  • Must be able to navigate a PC to open applications, send emails, and conduct data entry

  • 1+ years of experience working within the healthcare industry

  • Knowledge of medical terminology

Preferred Qualifications:

  • Experience working with Medicare and / or Medicaid Services

  • Experience working in a call center environment

  • Professional experience in a clerical or administrative support related role

  • Bilingual fluency in English and Spanish

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV / AIDS and high - risk pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, Customer Service, Call Center, VA, Richmond, Clinical



Requirements

Please see job description.

 

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