Associate Relations Case Manager I
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
Provides and supports the implementation of business solutions
Provides guidance to business leaders on corrective action implementation
Supports investigative protocol and company standards
Minimum Qualifications :
Bachelor s degree in Human Resources, Business, or related field OR 2 years experience in human resources, employee relations, labor relations, investigations, or related field.
Additional Preferred Qualifications :
3 years' experience in customer service, contact centers, or related field.
3 years experience in human resources, employee relations, labor relations, investigations, or related field.
Human resources professional certification (for example, PHR, SPHR) or Certified Forensic Investigator (CFI) certification.