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 Manager, ProRepair Sterilizer Operations - West Allis - West Allis, Wisconsin, United States

Job information
Posted by: Henry Schein 
Hiring entity type: Health and Medical Svcs. 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - General
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: R108721 / Latpro-3657229 
Date posted: Dec-29-2018
State, Zip: Wisconsin, 53214




Overall responsibility of the Pro Repair Facility and its day-to-day operations: establish budgets and manages team to achieve department financial goals. Responsible for inventory management, and facility staffing, mentoring and training. Ensures facility meets Pro Repair service quality standards. Adheres to company policies and regulatory requirements.


  • Oversees day-to-day facility operations.

  • Ensures ProRepair quality and ISO standards are met.

  • Creates and maintains training and ISO documents.

  •         Conducts staff training to ensure roles, responsibilities, and company policies are met.

  •          Delivers presentations to promote ProRepair services.

  •         Manages Service, Outlet Center and Trade-in Sterilizer inventory/sales. Monitors transactions and facility productivity; takes action as necessary to ensure service/sales orders are fulfilled.

  •         Responds to and becomes directly involved in customer dispute resolution as necessary.

  •         Produces reports to measure facility performance.

  •        Communicates with internal and external customers.

  •        Participates in special projects and performs other duties as required.


Typically manage professional staff within a section(s) of a department, a small department or multiple smaller processes. Focus primarily on the job and not supervising day-to-day activities. Responsible for meeting the operating objectives of the department. Provide direction to staff within the latitude of established company policies. Determine how to use resources to meet schedules and goals. Management moderately reviews work on non-routine issues and situations to measure meeting of objectives.


Work on issues where analysis of situations or data requires evaluation of a variety of factors. Demonstrate good judgment in selecting methods and techniques for obtaining solutions. Full knowledge within sub-function derived from experience in non-management roles.


Implement strategy to further a section of a sub-function's larger goals through the work of professional staff. May recommend changes to policies/work practices and establish procedures that affect the sub-function.


Typically manage work and goals of professional level staff performing non-routine work or who manage a process or system.


Interact with management and/or customers, normally involving matters between functional areas. May lead a collaborative effort among members of a project team.


Typically can hire, terminate, or promote; another level of approval may be required. Typically makes decisions on salary increases, performance reviews, disciplinary actions, etc.



Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience; first-level manager.                 


Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.


  • Strong management skills and ability to attract, retain, motivate and develop team members for high performance

  • Excellent verbal and written communication skills and ability to resolve disputes effectively

  • Strong presentation and public speaking skills

  • Strong decision making, analysis and problem solving skills with ability to multi-task

  • Understand and act on financial information that may contribute to business profitability

  • Ability to manage successful projects, manage risks, costs, time and project teams

  • Lead team to achieve company goals in effective ways

  • Strong planning and organizational skills and techniques

  • Communicate effectively with management

  • Good negotiating skills

  • Build relationships, understand organizational complexities and manage conflict

  • Broad professional and managerial skills with an understanding of industry practices and company policies and procedures


  • P&L management and reporting

  • Proficient in Microsoft Office programs

  • Effective written and oral communication

  • Business Intelligence Systems such as Data Warehouse

  • ISO quality systems and OSHA compliance experience


Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations.


Travel typically less than 10%. Office environment. No special physical demands required.

Henry Schein, Inc., is an Equal Employment Opportunity Employer . Qualified Applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Job Field: Administrative


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