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 LLP Manager - Bilingual - Mcallen, Texas, United States

Job information
Posted by: Penske 
Hiring entity type: Transportation 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Operations - Logistics
Operations - Other
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 1900127 / Latpro-3658871 
Date posted: Jan-09-2019
State, Zip: Texas, 78501


Position Summary:

The LLP Manager is responsible for overseeing operations at border locations and local deliveries to customer plants/warehouses. Manager is responsible to provide tactical direction and leadership to ensure customer requirements are met

Provide operational leadership to execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner that is consistent with company services and cost objectives. Customer operation consists of but not limited to inbound shipment of parts and outbound shipments of final product and all the various entities utilized to perform such work (Suppliers, 3PL's, Carriers, etc.)

The LLP Manager is responsible for overseeing operations at border locations and local deliveries to customer plants/warehouses. Manager is responsible to provide tactical direction and leadership to ensure customer requirements are met. Managing these efforts will require cross-functional involvement within Penske Logistics, customers, carriers, suppliers and sometimes Penske Truck Leasing. Review truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization.  Review daily orders for additional private fleet opportunities based on above requirements.

Major Responsibilities:


- No HR responsibilities.


- Supervise logistics operations including customer service, freight loading and unloading, proper documentation and procedure control.

- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.

- Monitors carrier performance to optimize value delivered to the customer. Quickly resolve any operations issues to eliminate production loss or transportation service failures & communicate with customer.

- Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution.

- Understand freight flows and a diverse carrier base to solve complex customer supply chain challenges

- Complete all necessary records and reports in a timely and accurate fashion. Review operating metrics and fix out-of-tolerance results.

- Understand how customer, supplier and vendor fleets work together and affect overall supply chain performance.

- Create and foster a relationship with the customer's logistics manager to facilitate operational stability.

Growth / Customer Experience:

- Understand the location-specific customer goals and objectives.

- Ensure the customer knows that we are committed to helping them meet their objectives.

- Determine areas that could benefit from Continuous Improvement efforts.

- Manage the clients' expectations regarding our team's satisfactory performance & service execution.

- Work closely with customer's leadership and project team during scope development and option analysis phase.

- Proactively look for opportunities to grow existing operation & stay current on the customer's industry.

- Communicating all progress on a set cadence with customer and up through Penske covering KPI's and continuous improvement initiatives.


- Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.

- Understand the relationship between decision-making and profitability.


- Ensure compliance with all applicable regulatory agencies and company policies and procedures.


- Previous border experience required.

- Bilingual (English/Spanish).

- Bachelor's degree in Business or Supply Chain required.
- 3 - 5 years related functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc), required.
- 3 - 5 years managerial or supervisory experience, required.
- A strong understanding of operations and supporting technology, especially web based applications.
- Knowledge of Transportation Management and systems
- Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.
- Ability to meet & exceed weekly and monthly performance goals.
- Must be able to work with other departments to increase overall productivity for the company.
- Strong analytical and presentation skills, written/oral communication and organizational skills.
- Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy
- Strong problem solving skills.
- Skill in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint.

- Regular, predictable, full attendance is an essential function of the job.

- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. 


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