To properly support and coordinate Equipment Sales and Installations including communications, purchasing and staging of large equipment
ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:
Receives signed customer equipment quotes from Equipment Sales Specialists, which specify the equipment purchased, work to be performed, relative timetable, and price quote.
Reviews equipment quotes for completeness, ensuring they include customer signature, terms, selling price etc. Advises Equipment Sales Specialists if any information is missing.
Processes customer quotes into an equipment order and generates purchase orders or in-transits to procure equipment for the order, or for center stock, following proper procedures.
Ensures that system generated purchase orders are received by the vendor and all needs are communicated.
Receives all equipment shipped from the vendor and verifies receipts against the equipment order and vendor packing lists. Receives shipments into the system and reserves properly against the equipment order.
Responsible for the proper staging of equipment orders, including proper warehouse labeling, entering of serial numbers on the order, arranging all materials to be in the same warehouse area, and sets up for installation, if necessary.
Follows Equipment Installation Guidelines to provide proper installation of equipment orders and superior customer satisfaction.
Ships equipment and coordinates installations, arranging for offsite storage or EST to deliver the equipment, and obtains documentation as the order leaves the warehouse.
Maintains an accurate count of both center and offsite inventory by controlling inventory and recording all inventory transactions properly in the system.
Participates in special projects and performs other duties as required.
In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
- Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
Three years combined experience in dental/medical furniture equipment installation, purchasing, and customer service, or the equivalent required
Specialized Knowledge and Skills:
Working knowledge of basic computer applications including Windows, Word, Excel and Internet Explorer
Strong customer interpersonal skills. Organized and able to handle a multitude of tasks concurrently. High school diploma or the equivalent
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Job Field: Equipment Support