Sodexo has a career opportunity available in Los Angeles, CA for an Day Shift Environmental Services\Custodial Operation Manager 3 for Children Hospital Los Angeles in Los Angeles, CA! CHLA is a 320-bed pediatric teaching hospital and serves as the level I trauma for a pediatric trauma center in Los Angeles. CHLA includes the leadership of over 180 employees and nearly 2.2 million square feet; this facility is fast-paced. Seeking Bilingual candidates, the ability to communicate in Spanish would be helpful in managing this workforce. Relocation is not offered at this time.
The ideal candidate will have prior experience in a Hospital environment, manage training programs, strong client/employee relationship-building skills and possess the ability to manage direct reports in multiple locations on the campus, and handle multiple priorities, quickly grasp situations and logically progress through solutions. Must be able to demonstrate in-depth technical knowledge of Environmental Services operations in the Health-care as an Manager, Sodexo programs and systems (TRAKKAR, UOS, Gold Checks, etc) as well as customer and employee relationship skills. Strong project management, analytical, communications and computer (Excel, Word and Power-Point) skills are needed for this role in conjunction with a comprehensive understanding of Sodexo’s corporate and CARES cultures.
The candidate must be/have:
- Flexible and have the ability to work in a fast-paced environment
- Customer focused to enhance or improve the experience of the staff and patients
- Drive Training & Safety Programs
- Actively involved in Diversity Awareness
- Able to lead and strong communication skills
- Results and safety driven.
- Prior high level ES OPS management experience required
- Bilingual is a plus but not required
- Must have prior contractor experience with proven track record in health care ES
Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel, and PowerPoint; good communication and presentation skills; detailed oriented, and well organized. High energy for fast paced environment. Client engagement and patient satisfaction is essential for the success of this role.
Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.
-Assumes GM responsibilities and authority in his or her absence
-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.
-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.
-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.