Sodexo Campus Services is seeking an experienced and dynamic Retail Manager 2 for our prestigious campus of Florida State University located in sunny Tallahassee, FL! This Retail Manager 2 will support the full-service Starbucks locations on campus, as well as providing supplemental support for other campus retail operations as needed.
The ideal candidate will have:
** There is RELOCATION assistance available for this position **
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers.