Exam Announcement Details
Exam Title Police Communications Dispatcher Trainee (General) (Bilingual)
Exam Number 6J31-20190225-OC-99
Salary $34,021 - $36,916.
Starting Salary - New employees will be appointed at the first step in the pay range for this class
Announcement Date 02/25/2019
Close Date 03/22/2019
Amendment to Required Licenses & Certifications
This is training level police emergency radio communications work. Employees in this class work on a rotating shift and are engaged in operating a variety of communications equipment in dispatching, receiving and transmitting information to departmental units, and receiving, screening and processing calls from the general public and police personnel. Employees learn to operate the various types of communications equipment under progressively less supervision as experience is gained and the incumbents approach the full performance level. Accessing and maintaining the security of highly sensitive materials is significant to the work. Work is performed under the close supervision of a uniformed officer.
Union Code M. AFSCME D.C.33
FLSA Code Non-Exempt
Minimum Training, Education & Experience
Candidates who meet all eligibility requirements within 3 months of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list, but may not be hired or promoted until all requirements have been satisfied.
1. EDUCATION :
Education equivalent to completion of the twelfth school grade.
ADDITIONAL REQUIREMENT FOR CANDIDATES CLAIMING BILINGUAL FLUENCY ONLY
Sufficient training and/or experience to be able to understand and speak fluently and clearly in English and the designated non-English foreign language.
Candidates do not need to be bilingual to apply.
Physical & Medical Requirements
Ability to meet the physical and medical standards approved for this class.
Required Licenses & Certifications
Must be able to pass, prior to appointment, and maintain annual state and national fingerprint-based background check as required by the Federal Bureau of Investigation's ( FBI ) Criminal Justice Information System ( CJIS ) Security Policy.
Must be able to attain certifications as a Call Taker and an Emergency Dispatcher as issued by the Pennsylvania Emergency Management Association ( PEMA ).
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at (see application details) or send an email to (see application details). For more information, go to: www.phila.gov/humanrelations
The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Equal Employment Opportunity / Affirmative Action Unit of the Mayor's Office of Labor Relations at (see application details). The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and the EEO Unit. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.
As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person's gross pay for such period, without the person's consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.
Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works ( PGW ) or has voluntarily entered into a payment agreement with PGW .
Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.
Only an on-line application will be accepted for this exam. Paper applications will not be accepted.
Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.
For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at (see application details) or by email at (see application details)
ALL Applications must be received by the end of business on March 22, 2019.
Your application will be rejected and you will be disqualified from competing in this examination if you:
1) Do not provide your complete and accurate social security number.
2) Attempt to practice fraud or deception in the preparation of this application
All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment . It is your responsibility to change your contact information and to ensure that it is correct
If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add (see application details) to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.
Please call the Office of Human Resources at (see application details) or email (see application details) if you have any questions.
Information concerning employment with the City of Philadelphia may be found at:
Notes to Applicants
OPEN - COMPETITIVE - Only an open competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.
Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.
RESIDENCY REQUIREMENT - Philadelphia residency is not required at the time of application. Once hired, employees have six months to move into the City of Philadelphia.
PREFERENCE FOR PHILADELPHIA RESIDENTS - Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. If you have maintained a bona fide residence in Philadelphia for at least one year immediately preceding April 27, 2019, you are eligible to claim residency preference.
Your response to the residency question will be used to determine eligibility for residency preference. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
U.S. VETERAN'S PREFERENCE - Ten points for veteran's preference will be added to the scores of eligible veterans who apply for open competitive tests and pass the examination. You must be honorably discharged from the U.S. armed forces. Attach a DD214, member 4, to your application if you wish your eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered.
LEGACY PREFERENCE - The children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty shall be accorded a preference in open competitive civil service entrance examinations. Candidates who qualify for this preference and who take and pass open competitive civil service examinations shall have ten points added to their final score. The candidate must successfully pass all parts of the examination before points are awarded.
NATIONAL VOLUNTEER SERVICE PREFERENCE - Up to 5 additional points will be added to the examination score of any candidate who has passed the open competitive examination and who has:
A. Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA
Such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one year term of service.
B. Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).
Such candidates will have:
- 1 point added to their final score if they have completed 450 Hours of the above service.
- 2 points added to their final score if they have completed 675 Hours of the above service.
- 3 points added to their final score if they have completed 900 Hours of the above service.
- 5 points added to their final score if they have completed 1700 Hours of the above service.
The candidate must successfully pass all parts of the examination before points are awarded.
Candidates for Bilingual Specialty
When a single examination is announced to fill positions both in the bilingual specialty of a class and in another specialty of the same class, all candidates must take and pass all weighted parts of the same examination. All candidates who pass the weighted parts of the examination will be placed on the combined eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.
Candidates who applied for the bilingual specialty who have passed all weighted parts of the examination will be required to pass a qualifying examination as verification of their ability to communicate fluently in a Non-English language or in American Sign Language. Candidates who pass the qualifying examination will be identified on the eligible list as bilingual - fluency verified in a specified language or languages. Such candidates will be eligible to fill positions for the bilingual specialty.
Candidates who fail the bilingual qualifying examination will not be eligible to fill positions in the bilingual specialty, but will remain on the eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.
ADDITIONAL CREDITS ON EXAMINATIONS
Candidates who have successfully passed all other parts of the open competitive examination for this class who have verified ability to communicate fluently in any non-English language or in American Sign Language will have 3 points added to their final score
Only those competitors who have a passing grade in an examination shall receive additional credits to which they may be entitled. A maximum of three points may be awarded for each examination.
To receive the additional points, the candidate must respond affirmatively that he or she is fluent in a Non-English language or in American Sign Language while preparing the application for each examination or submit a written request for the additional points for each examination at any time prior to the administration of the first part of the examination.
The Office of Human Resources will verify the candidates' ability to communicate fluently in the non-English language or languages or in American Sign Language).
Projected Exam Date
This written examination will be tentatively scheduled for April 27, 2019. Please note that this examination date is subject to change.
Candidates who pass the written examination shall be notified to appear for the qualifying typing and oral parts of the examination in such numbers and at such times as determined to be necessary.
Candidates who pass the written, qualifying typing, and oral examinations and indicated that they are bilingual, shall be notified to appear for the qualifying bilingual part of the examination in such numbers and at such times as determined to be necessary.
Virtual Testing May Be Utilized for this Examination
Candidates taking an oral examination may have their responses rated in person by a panel of Subject Matter Experts on the date of the examination, or have their responses recorded on the date of the examination and rated by Subject Matter Experts at a later date. Please refer all questions regarding this examination to the analyst listed below on the announcement.
An Eligible List is planned for the week of May 27, 2019. Please note that this date may change.
For the written examination, in accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call (see application details) if you wish to schedule a Test Review.
For the qualifying typing, oral, and bilingual oral examinations, in accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals. In accordance with Civil Service Regulation 9.11, only candidates who have failed the oral examination may appeal to the Civil Service Commission upon the grounds of irregularity, bias, or fraud in the conduct of the oral test. Issues related to the suitability or adequacy of point scores awarded to passers are not appealable to the Commission. Call (see application details) if you wish to schedule a Test Review.
Assigned to (view only)
Assigned to Angela Kegler
Parts & Weights
Part Written Examination
Parts & Weights
Part Qualifying Typing Examination
Parts & Weights
Part Qualifying Performance Examination
Parts & Weights
Part Qualifying Bilingual Oral Examination