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 Sr. QA Engineer - American Fork, Utah, United States

Job information
Posted by: Henry Schein 
Hiring entity type: Health and Medical Svcs. 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Computers - Platforms
Operations - Quality
Computers - Software Engineer
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: R110288 / Latpro-3681588 
Date posted: May-11-2019
State, Zip: Utah, 84003



Henry Schein One delivers connected dental software and services, combined with expert business coaching, to help practices improve every aspect of practice management and grow profits. Our platform for integrated applications lets dental technology connect, share data and automate more tasks, creating a new digital workflow that helps teams work smarter and more efficiently. Our advanced integration improves each stage of the patient experience - from first contact and scheduling, to delivery of treatment and recurring care. Henry Schein One unifies market-leading software, web tools, support and patient services into the one platform that is a standard for connecting all practice dental technology.


This position is responsible for performing advanced quality assurance tasks on a new or existing product and documenting defects found. Leverage a good understanding of the business domain and customer needs for the success of development projects.


  • Mentor more junior quality assurance engineers in regard to best practices with a good ability to explain technical concepts in written and verbal forms
  • Establish a high level of code quality by executing test cases at the acceptance testing level as part of the functional testing or regression testing of the product
  • Record defects found and provide sufficient information for the resolution of those defects
  • Document in the test management software: test cases, test suites, and test plans designed for functional and regression testing of the product
  • Improve testing efficiency by demonstrating a basic ability to automate test cases
  • Provide assistance with product betas and releases with a basic ability to perform risk analysis
  • Assist team members, product management, and technical support in identifying and resolving customer issues and product defects
  • Assist user documentation and technical support by assembling and providing concise and accurate information in regards to software functionality
  • Provide task decomposition, documentation and estimates in accordance with a moderate understanding of the Software Development Life Cycle
  • Maintain an proficient knowledge and stay current with trends associated with software testing and quality assurance
  • Attend all meetings necessary for the seamless delivery of the product as part of the Software Development Life Cycle



Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.


Bachelor's Degree or global equivalent in related discipline.  Master's degree or global equivalent a plus. Typically hold 1 or more industry certifications


  • Full understanding of industry practices and company policies and procedures

  • Excellent planning/ organizational skills

  • Excellent analysis and problem solving skills

  • Excellent writing and communication skills

  • Good conflict resolution skills

  • Excellent decision making skills

  • Excellent interpersonal skills

  • Work independently; receive minimal guidance

  • Professional maturity in delivering difficult messages in a professional and empathetic manner

  • Good negotiating skills

  • Able to contribute to moderately complex aspects of a project

  • Use skills to resolve complex issues in effective ways

  • Act as a resource for colleagues; may direct the work of other staff members

  • Ability to manage within a budget


  • Good ability to derive and design tests from general product requirements
  • Advanced knowledge of test cases, test plans, and test suites
  • Advanced ability to remain current on new quality assurance processes within the software industry
  • Advanced ability to interpret and execute test cases stored in applicable test management software
  • Advanced ability to problem solve/diagnose in a technical space
  • Good technical knowledge of broad business areas
  • Advanced knowledge of applicable issue tracking tools

  • Good understanding of black-box testing: equivalence partitioning, boundary value analysis, decision tables, and state transitions
  • Basic understanding of white-box testing: statement testing, and decision testing
  • Basic knowledge of test automation, component testing, integration testing, and system testing 
  • Ability to keep skills current with changing industry demands as identified by the department training site

Full-Time Benefits Available:

  • Earn generous PTO (Paid Time Off)
  • Earn 7 Paid holidays
  • Get evenings and weekends off!
  • Competitive Medical, Dental, and Vision benefits
  • 401K with competitive company match
  • Flexible Spending Account (FSA)
  • Life Insurance, Short and Long Term Disability, AD&D
  • Lunch delivered daily from local restaurants for purchase
  • Onsite gym with personal trainer options

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: (please click on the apply button below).


CC:(see application details)00.2815.0767

Job Field: Administrative


See job description


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