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As a Pharmacy Technician you will perform live telephonic outreach to UHC Medicare members and their physicians / pharmacies to improve health quality outcomes (i.e. medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day.
Perform telephonic customer outreach to improve health quality outcomes in collaboration with clinical pharmacists
Provide additional telephonic engagement with providers and pharmacies
Assess and interpret customer needs and requirements, triaging to a clinical pharmacist when appropriate
High School Diploma / GED (or higher)
Current and unrestricted registered pharmacy technician State level
3+ years of experience working as a pharmacy technician
Solid understanding of pharmacy claims processing systems including ability to help pharmacies resolve rejected claims
Ability to navigate Microsoft Office and Windows - based environment
Bilingual - English / Spanish
- Excellent communication and customer service skills
Careers at UnitedHealthcare Medicare & Retirement.The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: UHG, United Healthcare, bilingual, Spanish, Pharmacy care technician, STARS, Medicare, medication adherence