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 Community Outreach Representative - Telecommute in Jacksonville, NC (Onslow - JACKSONVILLE, North Carolina, United States

Job information
Posted by: UnitedHealth Group 
Hiring entity type: Insurance 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Advertising
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 838172 / Latpro-3694400 
Date posted: Jul-20-2019
State, Zip: North Carolina, 28540


Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Community Outreach Representatives are accountable for servicing and growing lead generation opportunities for Dual Medicare - Medicaid sales force through provider and community outreach.

You will work as part of a state - wide North Carolina Community Outreach Team to educate, inform and collaborate with key partners across North Carolina, making information about UnitedHealthcare’s Dual Special Needs Plan serving individuals with complex medical conditions available. You will identify and engage with stakeholders who work with key Dual eligible individuals and groups and will build long - term relationships that help establish UnitedHealthcare as the leader in Duals Special Needs managed care plans.

You will set up and conduct meetings, forums and presentations for Dual Eligible populations throughout your assigned territory and collaborate with other representatives on same work in other territories, as needed. You will also work closely with our UHC Agent Managers and external sales agents and teams to staff events with those who will focus on the direct sales.

**This position requires 50% travel. Will work from home when not traveling**

Primary Responsibilities:

  • Act as service representative and resources for assigned projects at the health plan

  • Assist in setting up, obtaining materials and supplies for exhibits and meetings with community

  • Assist in collecting, tracking and organizing educational material on community networks and advocacy groups as directed by the Duals Manager

  • Support health education activities programs as they relate to the target Dual population

  • Manage and track leads and data pertaining to Dual events and outreach with the broker team

  • Assist Sales leadership in preparing documents for plan reporting and provides analysis on implications of lead generation and other data

  • Analyze growth trends and enacts strategies for territory to identify and execute on sales and retention strategies in the field. Will operate at a high level of independence and will remain in contact with Director and / or Manager on a daily basis

  • Responsible to adhere to the current CMS Marketing Guidelines. Each COR will be provided a copy of the most current Marketing Guidelines. They are responsible for reading, understanding and performing their role according to Compliance guidelines

  • Meet and / or exceed department service standards and productivity goals consistently

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 2+ years in a community outreach, sales or similar direct customer contact role

  • Ability to obtain Accident & Health or sick license within 90 days of employment, if not already held

  • Ability to obtain Medicare Supplement Long Term within 90 days of employment, if not already held

  • Ability to obtain UHC Certification within 90 days of employment

  • Ability to travel 50% of the time within the assigned territory

  • Access to reliable transportation that will enable you to travel within the assigned Territories

  • Ability to work outside of core business hours, including evenings and weekends, per business needs

Preferred Qualifications:

  • Bachelor’s Degree (or higher)

  • Community outreach and engagement experience

  • Prior Medicare sales experience

  • Bilingual communication skills in English and Spanish (written & spoken)

  • Current Accident & Health or sick license

  • Current Medicare Supplement Long Term license

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV / AIDS and high - risk pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth, Community Outreach, HealthCare, Travel, Medical Sales


Please see job description.


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