Exam Announcement Details
Exam Title Medical Assistant (General) (Bilingual)
Exam Number 4B02-20190725-OC-99
Salary $41,930- $45,869-per year. New employees will be appointed at the first step in the pay range for this class.
Announcement Date 07/25/2019
Close Date 08/23/2019
This is general patient care support work in a municipal health facility. An employee in this class implements or assists in implementing physician's orders and performs technical services and procedures necessary to provide comprehensive health care services to adult and pediatric patients. Work assignments include operating specialized medical equipment, contact with patients, organizing supplies and equipment, and cleaning of equipment and patient care areas. Positions may be assigned to work in a Health Center laboratory, to perform laboratory support, quality control and proficiency testing duties. Work is performed under the supervision of a nursing superior.
Union Code M. AFSCME D.C.33
FLSA Code Non-Exempt
Minimum Training, Education & Experience
The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.
1. EDUCATION : Education equivalent to the completion of the twelfth school grade.
2. EXPERIENCE : Completion of didactic work and graduation from an accredited Medical Assistant Training program.
3. SPECIFIC EXPERIENCE : One year of varied clinical experience in a comprehensive medical care program which has involved direct patient care which may have included such patient care activities as taking vital signs, performing venipuncture, obtaining specimens, performing laboratory tests, and operating diagnostic equipment.
Sufficient training and/or experience to be able to understand and speak fluently and clearly in English and a designated non-English language.
Physical & Medical Requirements
Required Licenses & Certifications
Certification in ONE of the following:
Registered Medical Assistant ( RMA ) from American Medical Technology;
Certified Medical Assistant ( CMA ) from American Association of Medical Assistants;
National Certified Medical Assistant ( NCMA ) from the National Center for Competency Testing;
Nationally Registered Certified Medical Assistant ( NAHP ) from the National Association for Health Professionals
Certified Clinical Medical Assistant ( CCMA ) from the National Healthcareer Association
Certification as a Medical Assistant from an association approved by the Office of Human Resources.
CPR certification for medical and professional staff.
NOTE : The CPR certification must be maintained every two years and the Medical Assistant certification must be maintained yearly during tenure of employment with the Health Department.
Candidates MUST submit a copy of one of the following valid certifications, RMA , CMA , NCMA , NAHP , CCMA , Medical Assistant Certification and CPR certification.
It is an absolute requirement that you provide this documentation by September 20, 2019. It is Optional whether you provide this documentation by attaching it to this application or submitting via email, mail or fax by September 20, 2019. Your options are further explained below:
Option 1 - Upload an official copy of your documentation and attach to this application
You may upload the documentation into your account, and attach to this application. Once uploaded to your account, the documentation may be attached to all future applications. This will save you time and money if you apply for an examination in the future. This also ensures that your documentation will not be misplaced.
Your documentation should be uploaded and attached to your application before it is submitted. It cannot be uploaded or added to your application electronically after your application has been submitted.
Option 2 - Submit an official copy of your documentation via email, mail or fax - One time use only!
If you submit the required documentation via email, mail or fax, it will be used for this application only. You will have to submit the documentation again whenever you apply for an examination in the future. Copies of the documentation will not be retained and will not be returned to applicants.
City of Philadelphia
Office of Human Resources
1401 J.F. Kennedy Boulevard, Room 1530
Philadelphia, PA 19102
Attention: Evette Dandy
Email Address: (see application details)
Fax: (see application details)
Any equivalent combination of education and experience that has included completion of didactic work and graduation from an accredited Medical Assistant Training program, the specific experience, CPR certification, and the completion of a Medical Assistant certification approved by the Office of Human Resources.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at (see application details) or send an email to (see application details). For more information, go to: www.phila.gov/humanrelations
The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Equal Employment Opportunity / Affirmative Action Unit of the Mayor's Office of Labor Relations at (see application details). The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and the EEO Unit. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.
As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person's gross pay for such period, without the person's consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.
Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works ( PGW ) or has voluntarily entered into a payment agreement with PGW .
Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.
Only an on-line application will be accepted for this exam. Paper applications will not be accepted.
Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.
For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at (see application details) or by email at (see application details)
ALL Applications must be received by the end of business on August 23, 2019.
Your application will be rejected and you will be disqualified from competing in this examination if you:
1) Do not provide your complete and accurate social security number.
2) Attempt to practice fraud or deception in the preparation of this application
All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment . It is your responsibility to change your contact information and to ensure that it is correct
If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add (see application details) to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.
Please call the Office of Human Resources at (see application details) or email (see application details) if you have any questions.
Information concerning employment with the City of Philadelphia may be found at:
Notes to Applicants
OPEN - COMPETITIVE - Only an open competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.
PERIODIC ELIGIBLE LIST - The examination for this class is announced on a periodic basis. The eligible list established as a result will be merged as candidates are tested.
Candidates who passed a periodic or continuous examination may not apply for the same examination as long as the candidate's name remains on the eligible list. Candidates who fail or those who pass and whose names are subsequently removed from the eligible list for a continuous or periodic examination may apply for the examination again 180 days following the last date on which the candidate took the examination. If a candidate takes an examination sooner, the candidate will be considered examined in error. The candidate's test papers will not be scored.
RESIDENCY REQUIREMENT - Philadelphia residency is not required at the time of application. Once hired, employees have six months to move into the City of Philadelphia.
PREFERENCE FOR PHILADELPHIA RESIDENTS
Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. For Training and Experience evaluations, in which applicants will not be asked to appear to take a scheduled examination, the residency preference eligibility date is the planned eligible list date listed on this application, September 23, 2019.
Your response to the residency question on this application will be used to determine eligibility for residency preference. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
U.S. VETERAN'S PREFERENCE - Ten points for veteran's preference will be added to the scores of eligible veterans who apply for open competitive tests and pass the examination. You must be honorably discharged from the U.S. armed forces. Attach a DD214, member 4, to your application if you wish your eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered.
LEGACY PREFERENCE - The children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty shall be accorded a preference in open competitive civil service entrance examinations. Candidates who qualify for this preference and who take and pass open competitive civil service examinations shall have ten points added to their final score. The candidate must successfully pass all parts of the examination before points are awarded.
NATIONAL VOLUNTEER SERVICE PREFERENCE
Up to 5 additional points will be added to the examination score of any candidate who has passed the open competitive examination and who has:
A. Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA
Such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one year term of service.
B. Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).
Such candidates will have:
- 1 point added to their final score if they have completed 450 Hours of the above service.
- 2 points added to their final score if they have completed 675 Hours of the above service.
- 3 points added to their final score if they have completed 900 Hours of the above service.
- 5 points added to their final score if they have completed 1700 Hours of the above service.
The candidate must successfully pass all parts of the examination before points are awarded.
Candidates for Bilingual Specialty
When a single examination is announced to fill positions both in the bilingual specialty of a class and in another specialty of the same class, all candidates must take and pass all weighted parts of the same examination. All candidates who pass the weighted parts of the examination will be placed on the combined eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.
Candidates who applied for the bilingual specialty who have passed all weighted parts of the examination will be required to pass a qualifying examination as verification of their ability to communicate fluently in a Non-English language or in American Sign Language. Candidates who pass the qualifying examination will be identified on the eligible list as bilingual - fluency verified in a specified language or languages. Such candidates will be eligible to fill positions for the bilingual specialty.
Candidates who fail the bilingual qualifying examination will not be eligible to fill positions in the bilingual specialty, but will remain on the eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.
ADDITIONAL CREDITS ON EXAMINATIONS
Candidates who have successfully passed all other parts of the open competitive examination for this class who have verified ability to communicate fluently in any non-English language or in American Sign Language will have 3 points added to their final score
Only those competitors who have a passing grade in an examination shall receive additional credits to which they may be entitled. A maximum of three points may be awarded for each examination.
To receive the additional points, the candidate must respond affirmatively that he or she is fluent in a Non-English language or in American Sign Language while preparing the application for each examination or submit a written request for the additional points for each examination at any time prior to the administration of the first part of the examination.
The Office of Human Resources will verify the candidates' ability to communicate fluently in the non-English language or languages or in American Sign Language).
Projected Exam Date
Training and Experience Evaluation
Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.
Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience and credentials.
Candidates who pass the Training and Experience evaluation and have indicated they are bilingual shall be notified to appear for the qualifying bilingual part of the examination in such numbers and at such times as determined to be necessary
Virtual Testing May Be Utilized for this Examination
Candidates taking the qualifying bilingual oral examination may have their responses rated in person by a panel of Subject Matter Experts on the date of the examination, or have their responses recorded on the date of the examination and rated by Subject Matter Experts at a later date. Please refer all questions regarding this examination to the analyst listed below on the announcement.
An Eligible List is planned for the week of September 23, 2019. Please note that this date may change.
Training and Experience Evaluation
In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call (see application details) if you wish to schedule a test review.
Qualifying Bilingual Oral Examination
For the qualifying bilingual oral examination, in accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals. In accordance with Civil Service Regulation 9.11, only candidates who have failed the oral examination may appeal to the Civil Service Commission upon the grounds of irregularity, bias, or fraud in the conduct of the oral test. Issues related to the suitability or adequacy of point scores awarded to passers are not appealable to the Commission. Call (see application details) if you wish to schedule a Test Review.
Assigned to (view only)
Assigned to Evette Dandy
Parts & Weights
Part Training and Experience Evaluation
Parts & Weights
Part Qualifying Oral Examination for Bilingual Candidates