Spanish bilingual and Hispanic jobs since 1997. Diversity job fairs since 2006. employers     login   |   register - post a job
Hispanic Diversity Recruitment - best jobs for hispanic, latino & bilingual (spanish & portuguese) jobseekers
HOME
    Log me in!   |   Site Map   |   Help   
 Customer Service Representative - Rayne, Louisiana, United States

   
Job information
Posted by: Waste Connections, Inc. 
Hiring entity type: Utilities Oil, and Gas 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Customer service & support
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: R-21096 / Latpro-3698710 
Date posted: Aug-11-2019
State, Zip: Louisiana, 70578

Description

Location: 6187-Duson

Job Title

Customer Service Representative

Employee Type
Employee

Requisition Primary Location

Rayne, Louisiana

Job Description

Waste Connections is looking for a high energy Customer Service Representative to join our team in Duson, LA.

Why you need to join us!

  • CULTURE:   Itâs a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
  • INTEGRITY: Our definition is âsaying what you will do and then doing it!â We keep our promises to our customers and our employees.   

DUTIES AND RESPONSIBILITIES:
â¢Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
â¢Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.  
â¢Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
â¢Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
â¢Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
â¢A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.

WORKING CONDITIONS AND PHYSICAL EFFORT:
â¢Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
â¢CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
â¢Also, long periods spent sitting, typing, or looking at a computer screen are common.

MINIMUM JOB REQUIREMENTS:
â¢2 years of Phone Customer Service experience preferred.
â¢Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".



Job Requirements:

Education:

Language: 

Certification(s):

Competencies:

Responsibilities:

Skills:



Requirements

See Job Description

 

Waste Connections, Inc. requires you to fill in their on-line form which will open in a different window.

Enter your email address and click 'Apply':
       Apply
  Prefer not to enter your email?