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 Senior Service Technician, Bilingual - Redmond, Washington, United States

   
Job information
Posted by: Nintendo 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Service/Skilled - Technician
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 721821621 / Latpro-3703722 
Date posted: Sep-05-2019
State, Zip: Washington, 98052

Description




Nintendo of America Inc.

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch(c) system and the Nintendo 3DS(c) family of portable systems. Since 1983, when it launched the Nintendo Entertainment System(c), Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy(c), Game Boy Advance, Nintendo DS(c) family of systems, Super NES(c), Nintendo 64(c), Nintendo GameCube(c), Wii(c) and Wii U(c) systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokmon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at http://www.nintendo.com.

DESCRIPTION OF DUTIES

  • Supports the development of repair processes, product repair methods and test flows.
  • Analyzes key process indicators and other metrics and facilitates continuous improvement efforts.
  • Facilitates small scope projects using Project Management methodologies.
  • Works with Manufacturing Engineering in resolving technical issues and developing solutions and work arounds.  
  • Participates in change management implementation program.
  • Performs advanced level troubleshooting and analysis on Nintendo products.
  • Develops, updates, and validates procedures and specifications related to product repair programs.
  • Provides subject matter expertise to test equipment and test software support operations

SUMMARY OF REQUIREMENTS

  • Three to five years of related experience
  • Proficient in continuous improvement and lean methodologies.
  • Exposure in project management concepts and methodologies
  • High level experience troubleshooting electronic devices.
  • Proficient using MS Office applications
  • Associate's  degree in Electronics or equivalent
  • Project Management Certification

We are an equal opportunity employer of individuals with disabilities and protected veterans....valuing diversity...celebrating strengths.



Requirements

See job description.

 

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