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 Collector - Bilingual - Columbus, Ohio, United States

Job information
Posted by: Huntington 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Accounting
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 721813050 / Latpro-3703985 
Date posted: Sep-06-2019
State, Zip: Ohio, 43085


Location: Columbus, OH


Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements. Establishes and maintains files relating to collection activities. Uses basic skip tracing to locate delinquent customers. Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure. Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager.

Working Schedule:  Monday through Friday, 10:00 am " 7:00 pm and every Saturday 8 am to 12 pm or 12 pm to 4 pm ( flex day off during the week)

Basic Qualifications

  • High school diploma or GED
  • 1 year of customer service experience
  • Bilingual

Preferred Qualifications

  • Call Center experience
  • Must have a desire to educate and assist troubled customers
  • Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
  • Ability to understand complex processes
  • Must be able to easily adapt to change and embrace continuous improvement
  • Must be goal-oriented and self-motivated
  • Must be comfortable using a computer and keyboard
  • Working knowledge of consumer and collection law
  • Knowledge of CACS, RMS and HOGAN systems helpful

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position


See job description.


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