Conditions of Employment
Please refer to "Other Information."
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Must be a U.S. Citizen or National.
IRS Employees with Career or Career Conditional Appointments.
BILINGUAL POSITIONS ONLY: This is a bilingual position. Applicants will be required to demonstrate proficiency in Spanish. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.
You must meet the following requirements by the closing date of this announcement.
GS-8 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: experience working/adjusting individual and/or business accounts, applying tax laws, regulations, practices, tax forms, notices, bills, and other documents relative to this position. Your experience should be sufficient to identify the nature and scope of problems or issues; make appropriate adjustments to accounts, and advise the taxpayer of options available for meeting tax obligations. In addition, you should be familiar with on-line systems, research materials, technology and tools to resolve taxpayer's inquiries/issues.
-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part- time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-7 level for 52 weeks (time-in-grade requirement).
Positions to be filled in SB/SE at the following locations:
1 Swing Shift (Between 4:00 PM - 12:30AM) (may be negotiated at time of selection and/or adjusted to fit business needs) position at 1325 Broadway Plaza, Fresno, CA (CA7456)
1 Day Shift position at 4800 Buford Highway, Chamblee, GA (GA1016)
1 Day Shift at 310 Lowell Street, Andover, MA (MA0137)
1 Day shift at 1040 Waverly Avenue Brookhaven, NY (NY0376)
1 Day shift at 2970 Market Street, Philadelphia, PA (PA0809)
1 Day/Swing Shift:7:00a.m. - 3:30pm Monday - Friday/Swing Shift: 4:00pm - 12:30am (may be negotiated at time of selection and/or adjusted to fit business needs) Monday - Friday at 2365 Lincoln Avenue, Ogden, UT (UT1486)
1 Day shift at 2191 Woodward St, Building J, Stop 6650, Austin, TX (TX2225) *New POD has been added, but it will not extend the closing date.*
Please indicate your shift preference. Check all that apply.
POSITION DESCRIPTIONS PD# 96626
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
We may select from this announcement or any other source to fill one or more vacancies.
This is a bargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Tour of Duty: Day Shift 7:00AM – 3:30 PM, TOD may be negotiated at time of selection and/or adjusted to fit business needs. Swing Shift 4:00 PM – 12:30 AM, TOD may be negotiated at time of selection and/or adjusted to fit business needs.
The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.