Join our team! Sodexo is seeking an Environmental Services Operations Manager 3 for Erlanger's Professional Office Buildings located throughout the Chattanooga, TN area supporting 25 locations. This will oversee a team of 25-40 on Evening Shift (5pm start time). This position supports this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary and innovative services to our customers and hospital employees in a variety of settings.
Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. _The ideal candidate for this position will:
- Have a proven track-record of improving Patient, Employee and Customer Satisfaction
- Exhibit drive and dependability
- Ability to troubleshoot problems remotely for locations that are not local
- Deliver superior results by directing and motivating a team of employees to complete assigned responsibilities while delivering exceptional customer service
Preferred candidates will have management experience in Environmental Services, Housekeeping and/or Custodial Services, excellent customer service skills along with strong floor care knowledge and computer skills desired.
Sodexo offers you a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.
Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client, and regulatory requirements.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.
-Assumes GM responsibilities and authority in his or her absence
-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.
-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.
-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.