Exam Announcement Details
Exam Title Social Work Services Manager 1 (General) (Bilingual)
Exam Number 5A06-20191007-OC-99
Salary $39,677 - $51,008 per year. Starting Salary - New employees may be appointed at a step in the pay range above the minimum salary depending on qualifications.
Announcement Date 10/07/2019
Close Date 10/25/2019
This is social services work of limited scope and increasing difficulty. An employee in this class is responsible for performing a wide variety of counseling, referral, placement and/or adoptive assignments related to services to children and youth, services to adults and the aging, and correctional rehabilitation. Employees work independently on less complex assignments and receive a somewhat greater degree of supervisory guidance on the more complex assignments. Assignments expand in scope and complexity as employees gain experience in the work. Contact with individuals, their families, representatives of private and public welfare agencies, representatives of professional and community groups, and the general public is a significant aspect of the work. Work is performed under the general supervision of a technical or managerial superior.
Union Code J. AFSCME D.C.47 Local 2187
FLSA Code Exempt
Minimum Training, Education & Experience
The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.
1. EDUCATION : Completion of a bachelor's degree in social work, social services, sociology, psychology, criminal justice, behavioral health, public health, human services, human or child development, education or a closely related field at an accredited college or university.
2. EXPERIENCE : Two years of case management experience that has been accrued after completion of the bachelor's degree program performing a variety of social services related to children and youth, adults and the aging, and/or correctional rehabilitation.
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources, which has included a bachelor's degree as an educational minimum.
NOTE : This note does not apply to career advancement or in-position promotion. A Master's Degree in Social Work may be substituted for the two years of experience.
ADDITIONAL REQUIREMENT FOR THE BILINGUAL SPECIALTY for Candidates claiming bilingual fluency only
Sufficient training and/or experience to be able to converse effectively in English and the designated non-English language.
Both Bilingual and Non-Bilingual candidates are welcome to apply!
Physical & Medical Requirements
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
Ability to physically restrain youths using medically reviewed and recognized Emergency Safety Physical Intervention ( EPSI ) techniques in order to maintain safety and security of self and residents until assistance arrives for Philadelphia Juvenile Justice Services Center positions only.
Ability to escort youths throughout the facility including corridors, and climbing up
and down stairs as required for Philadelphia Juvenile Justice Services Center positions
Required Licenses & Certifications
Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as a Social Work Services Manager 1, if required by work assignment.
Note: This is not a licensed social worker position.
Department of Human Services Positions Only
Note: Child Protective Service Law requires FBI criminal history background check as well as the PSP criminal history background check and Pennsylvania child abuse background check as a condition of initial employment and during tenure of employment.
NOTE : If the FBI /Pennsylvania State Police criminal background checks reveal the existence of a disqualifying offense, additional documentation must be submitted as required by the City of Philadelphia to determine eligibility for appointment to or continued employment in the class under the Child Protective Services Law.
Philadelphia Juvenile Justice Services Center Positions
As mandated by Pennsylvania Code Chapter 3800 governing Child Treatment Facilities, certification of completion of Crisis Intervention and Behavior Management training within 120 days of appointment and recertification on an annual basis during tenure of employment is required for the Philadelphia Juvenile Justice Services Center positions.
DOCUMENTATION REQUIREMENTS Email Address: (see application details) Fax: (see application details)
Candidates MUST submit a copy of their documentation which indicates the completion of a bachelor's degree in social work, social services, sociology, psychology, criminal justice, behavioral health, public health, human services, human or child development, education or a closely related field at an accredited college or university.
It is an absolute requirement that you provide this documentation by November 22, 2019 . It is Optional whether you provide this documentation by attaching it to this application or submitting via email, mail or fax by November 22, 2019. Your options are further explained below:
Option 1 - Upload an official copy of your documentation and attach to this application- One time only!
You may upload the document(s) into your account, and attach them to this application. Once uploaded to your account, it may be attached to all future applications. Attaching your required documentation will save you time and money if you apply for an examination in the future, and you will be assured that your documentation cannot be misplaced.
Your documentation should be uploaded and attached to your application before it is submitted. It cannot be uploaded or added to your application electronically after your application has been submitted.
Option 2 - Submit an official copy of your documentation via email, mail or fax -
If you submit the required documentation via email, mail or fax, it will be used for this application only. You will have to submit it again whenever you apply for an examination in the future. Copies of the documentation will not be retained and will not be returned to applicants.
City of Philadelphia
Office of Human Resources
1401 J.F. Kennedy Boulevard, Room 1530
Philadelphia, PA 19102
Attention: Steph Pharo
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources, which has included a bachelor's degree in social work, social services, sociology, psychology or a closely related field as an educational minimum.
Notes to Applicants
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at (see application details) or send an email to (see application details). For more information, go to: www.phila.gov/humanrelations A. Successfully completed a term of volunteer service with Peace Corps, AmeriCorps
FEMA Corps), or AmeriCorps
VISTA Such candidates will be awarded five (5) points for the completion of a two year term of service or three (3) points for the completion of a one year term of service.
The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Equal Employment Opportunity / Affirmative Action Unit of the Mayor's Office of Labor Relations at (see application details). The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and the EEO Unit. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.
As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person's gross pay for such period, without the person's consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.
Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works ( PGW ) or has voluntarily entered into a payment agreement with PGW .
Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.
Only an on-line application will be accepted for this exam. Paper applications will not be accepted.
Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.
For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at (see application details) or by email at (see application details)
ALL Applications must be received by the end of business on October 25, 2019.
Your application will be rejected and you will be disqualified from competing in this examination if you:
1) Do not provide your complete and accurate social security number.
2) Attempt to practice fraud or deception in the preparation of this application
All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment . It is your responsibility to change your contact information and to ensure that it is correct
If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add (see application details) to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.
Please call the Office of Human Resources at (see application details) or email (see application details) if you have any questions.
Information concerning employment with the City of Philadelphia may be found at:
OPEN - COMPETITIVE . Only an open competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.
Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.
RESIDENCY WAIVER : The Civil Service Commission has waived the usual requirement that candidates must be residents of Philadelphia within six (6) months of appointment. Establishment of residency in Philadelphia will be required no later than one (1) year after appointment.
PREFERENCE FOR PHILADELPHIA RESIDENTS :
Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. If you have maintained a bona fide residence in Philadelphia for at least one year immediately preceding November 25, 2019 you are eligible to claim residency preference.
Your response to the residency question on this application will be used to determine eligibility for residency preference. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
U.S. VETERAN'S PREFERENCE
Ten points for veteran's preference will be added to the scores of eligible veterans who apply for open competitive tests and pass the examination. You must be honorably discharged from the U.S. armed forces. Attach a DD214, member 4, to your application if you wish your eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered.
The children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty shall be accorded a preference in open competitive civil service entrance examinations. Candidates who qualify for this preference and who take and pass open competitive civil service examinations shall have ten points added to their final score. The candidate must successfully pass all parts of the examination before points are awarded.
NATIONAL VOLUNTEER SERVICE PREFERENCE :
ADDITIONAL POINTS :
Up to 5 additional points will be added to the examination score of any candidate who has passed the open competitive examination and who has:
B. Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).
1 point added to their final score if they have completed 450 Hours of the above service.
Such candidates will have:
2 points added to their final score if they have completed 675 Hours of the above service.
3 points added to their final score if they have completed 900 Hours of the above service.
5 points added to their final score if they have completed 1700 Hours of the above service.
The candidate must successfully pass all parts of the examination before points are awarded.
Candidates for Bilingual Specialty
When a single examination is announced to fill positions both in the bilingual specialty of a class and in another specialty of the same class, all candidates must take and pass all weighted parts of the same examination. All candidates who pass the weighted parts of the examination will be placed on the combined eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.
Candidates who applied for the bilingual specialty who have passed all weighted parts of the examination will be required to pass a qualifying examination as verification of their ability to communicate fluently in a Non-English language or in American Sign Language. Candidates who pass the qualifying examination will be identified on the eligible list as bilingual - fluency verified in a specified language or languages. Such candidates will be eligible to fill positions for the bilingual specialty.
Candidates who fail the bilingual qualifying examination will not be eligible to fill positions in the bilingual specialty, but will remain on the eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.
ADDITIONAL CREDITS ON EXAMINATIONS
Candidates who have successfully passed all other parts of the open competitive examination for this class who have verified ability to communicate fluently in any non-English language or in American Sign Language will have 3 points added to their final score
Only those competitors who have a passing grade in an examination shall receive additional credits to which they may be entitled. A maximum of three points may be awarded for each examination.
To receive the additional points, the candidate must respond affirmatively that he or she is fluent in a Non-English language or in American Sign Language while preparing the application for each examination or submit a written request for the additional points for each examination at any time prior to the administration of the first part of the examination.
The Office of Human Resources will verify the candidates' ability to communicate fluently in the non-English language or languages or in American Sign Language).
Projected Exam Date
This examination will be scheduled for November 25, 2019. Please note that this examination date is subject to change.
Candidates who pass the written examination and indicated bilingual fluency shall be notified to appear for the qualifying part of the examination in such numbers and at such times as determined to be necessary.
Virtual Testing May Be Utilized For This Examination
Candidates taking the qualifying bilingual oral examination may have their responses rated in person by a panel of Subject Matter Experts on the date of the examination, or have their responses recorded on the date of the examination and rated by Subject Matter Experts at a later date. Please refer all questions regarding this examination to the analyst listed below on the announcement.
IN THE EVENT OF BAD WEATHER CONDITIONS :
In the event of bad weather conditions which may lead to exam delays or cancellations, test takers must check the status of the exam by contacting the City of Philadelphia's 3-1-1 Information Center by dialing 3-1-1, or (see application details), or Follow us on Twitter: @PHLCityJobs for information. You may also contact the analyst at (see application details)
An Eligible List is planned for the week of December 9, 2019. Please note that this date may change.
In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call (see application details) if you wish to schedule a Test Review.
Assigned to (view only)
Assigned to Stephanie Pharo
Parts & Weights
Part Written examination
Parts & Weights
Part Qualifying Bilingual Oral Examination for bilingual candidates only