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 General Manager 4 - Environmental Services / Custodial - GLENDALE, California, United States

   
Job information
Posted by: Sodexo 
Hiring entity type: Food Service and Restaurant 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Hospitality/Tourism
Retail
Service/Skilled - Food & Nutritional Services
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 86013 / Latpro-3714418 
Date posted: Nov-01-2019
State, Zip: California, 91208

Description

Unit Description

Sodexo’s Health Care Division is seeking an Environmental / Custodial Services Health-Care General Manager 4 at St Vincent Medical Center in Los Angeles to oversee Environmental / Custodial Services day-to-day operations in the Los Angeles area. The facilities operate 24 hours a day, seven days a week with an hourly workforce speaking predominately Spanish. Relocation is not offered at this time.

The ideal candidate for this position will be able to demonstrate in-depth technical knowledge of Sodexo's Environmental Services, and SRC operations in the Health-care / Hospital industry, Sodexo programs and systems (TRAKKAR, UOS, Gold Checks, etc) as well as customer and employee relationship skills. Strong project management, analytical, communications and computer (Excel, Word and Power-Point) skills are needed for this role in conjunction with a comprehensive understanding of Sodexo’s corporate and CARES cultures.

The candidate must be/have:

  • Flexible and have the ability to work in a fast-paced environment.
  • Customer focused to enhance or improve the experience of the staff and patients.
  • Actively involved in Diversity Awareness.
  • Able to lead and strong communication skills.
  • Results and safety driven.
  • Strong financial acumen (budget process)
  • Experience in overseeing multiple locations
  • Prior high level ES GM required
  • Ability to succesfully drive HCAHPS scores and patient satisfaction to meet or exceed set target.
  • Bilingual is a plus but not required


The “Hands-On” Manager (willing and able to work side by side w/ front line when needed) manager ensures consistency in day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance.

Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel (able to create and work w/ formulas), and PowerPoint; good communication and presentation skills; detailed oriented; well organized; and strong operational & financial Acumen.



Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Key Duties
- Establishes safe work environment for clients/ customers/staff.
- Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
- Fully implement and adhere to the Sodexo Clients for Life process
- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
- Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
- Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance



Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience          

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


 

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