invites applications for the position of:
Pay Range: $5,425.33 - $7,486.27 Monthly
Hours per week: 40
Job Requisition: 19398
Closing date: December 1, 2019, 9:59 pm
Provides professional information services, instruction, reader's advisory, and programming services for library customers at various locations.
This position may include morning, afternoon, evening, and weekend hours including Sundays. Successful candidate may be required to adapt to future schedule and location changes depending on library needs.
- Provides professional research assistance to customers, either in-person, over the phone, or electronically.
- Assists with collection maintenance duties for materials and resources in various formats.
- Develops and presents various library programs with a focus on children and tween aged students. (educational, early literacy, community interest, or civic engagement and individual customer research or instructional sessions).
- Creates and curates online content to meet community needs and interests.
- Assists in development and evaluation of library services in line with the strategic focus.
- Represent the library to a wide variety of community groups.
Additional Duties and Responsibilities
- May be in charge of the building in the absence of other supervisory staff.
- Serves on various library committees as assigned.
- Coordinates library volunteers as needed.
- Prepares correspondences and reports.
- Trains new staff as needed.
- Participates in ongoing professional development.
- Assists with special projects as required.
- Performs other duties as assigned.
The position typically reports to a community library manager, assistant manager, or the manager of a major functional area such as Information Services. Supervision of the work of others is not a normal part of the work of these positions, but incumbents may from time to time assist in the training of other staff in library-related work.
Core Library Competencies
- Adaptability: Adjust nimbly to obstacles or changing conditions to arrive at the desired goal.
- Communication: Express self clearly, effectively, and compellingly in written, verbal, and nonverbal messages.
- Customer Service: Build and maintain responsive, effective relationships with internal and external customers.
- Interpersonal: Accurately perceive others and the impact of one's own behavior to balance relationship and goal needs appropriately and positively in interactions.
- Professionalism: Align behavior with the library's mission, values, and strategic focus in serving a diverse stakeholder community.
- Valuing Diversity: Manages relationships with all people inclusively and equitably; conveys respect by valuing and encouraging the unique dimension each employee adds to the organization and each member of the community brings to the whole. Demonstrates an ongoing commitment to expand one’s own awareness, knowledge, and skills of others’ cultures, beliefs, identities, languages, interpersonal styles, and behaviors.
Required Knowledge, Skills, and Abilities
- Knowledge of library resources, programs, and services in a public library.
- Knowledge of the principles of intellectual freedom in public libraries.
- Strong customer service and communication skills.
- Strong organization and attention to detail.
- Ability to work independently and to set priorities.
- Ability to work cooperatively and maintain effective interpersonal skills with the public and co-workers.
- Ability to handle and resolve disruptive behavior effectively.
- Ability to operate relevant computer systems including hardware and software, such as Microsoft Office, electronic databases and electronic content platforms, e-mail, chat, social media platforms, and internet navigation in addition to other office equipment and security systems.
- Ability to obtain a Washington State Librarian certificate.
Education and Experience
- Master's degree in library science from an American Library Association (ALA) accredited university required, or completion of the degree within six months of hire.
- Provide a Washington State Librarian certificate within 60 days of hire or degree completion.
Physical and Environmental Conditions
The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is required to: talk and hear; sit; stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb and/or balance. An incumbent must occasionally lift and/or move objects or materials weighing up to 35 pounds. Specific vision abilities include close vision. Incumbents may travel to various sites in all kinds of weather and traffic conditions.
The following supplemental questions will be asked during the application process:
- Describe your experience providing direct customer service including in-person, online, or by telephone. Provide an example of a time you provided excellent customer service.
- Describe your experience being in charge of a building or facility.
- Describe your experience responding to challenges of Intellectual Freedom.
- Describe your experience presenting and/or developing library programs. Give one detailed example of a program you were involved in.
- Describe your experience providing community outreach making connections and developing relationships in a library or related setting. Provide one detailed example of a time you interacted in a community to build relationships.
- Describe your experience providing services to support community organizations and to promote the library.
Sno-Isle Libraries is an Equal Opportunity Employer. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This announcement is intended as a general descriptive recruitment guide and is subject to change. This and all Sno-Isle Libraries positions are subject to transfer.