Puget Sound Educational Service District (PSESD) seeks a Desktop Technician to manage the imaging, maintenance, troubleshooting, and repair of user systems including desktops, laptops, tablets, network peripherals, and related devices. The Desktop Technician maintains primary responsibility for the configuration, operation, maintenance and support of desktop systems and software, provides troubleshooting and support for common ESD software applications, and assists users in identifying compatible technology purchases.
PSESD is one of nine regional educational agencies serving school districts, charter schools, and state-approved private schools in Washington. Educational Service Districts, created by the legislature, are an essential regional delivery system for early learning and K-12 services in the state. PSESD is committed to becoming an Antiracist Multicultural Organization driven by equity in education.
• Community college and/or vocational school degree with study in job-related area (HS Diploma/GED with job related experience can substitute for this requirement)
• A+, Microsoft Desktop Technician, or similar certification
• Experience providing first-level support for workstations and VoIP phones, including PC hardware and software setup, repair and maintenance
Puget Sound ESD is committed to having a diverse workforce, and encourages all candidates meeting the minimum qualifications to apply.
• Experience supporting users and network devices in an enterprise environment
• Experience with mass imaging systems for computer deployment
• Experience with support and management of MacOS devices
Please note: applicants should include their entire chronological work history and describe their experience meeting minimum qualifications (and preferred qualifications if applicable) in cover letter and resume as part of the application and salary placement process.
This is a full-time, year ’round position, based in Renton. The anticipated salary range for this position is $47,428-$62,229/year (Band B). Candidate offers consider experience, qualifications and internal equity. Open until filled; for best consideration, submit complete application by December 18, 2019. For more information and to apply for this position, visit our Careers page at https://www.psesd.org/careers.
We attract, retain, and motivate exceptional people with an equitable and competitive compensation package. We offer comprehensive benefits including medical, dental, and vision; Washington State Department of Retirement System with current employer contribution at over 10%; employer paid life insurance; optional life insurance options; generous and flexible paid time off (24 days of paid annual leave, 12 days of paid sick leave, and 11 paid holidays per year); Tax Sheltered Annuity Plan; subsidized ORCA card; and free parking.
PSESD is committed to non-discrimination in all aspects of its education programs and employment practices. The agency prohibits discrimination in all aspects of its education programs and employment practices against any employee, applicant, student, intern or volunteer because of sex, race, creed, color, national origin, language, immigrant, refugee, sexual orientation including gender expression or identity, pregnancy, marital status, religion, age, veteran or military status, physical, sensory, or mental disability or the use of a trained dog guide or service animal by a person with a disability. It is the policy of the Puget Sound Educational Service District (PSESD) to employ persons on the basis of experience, training and merit, and to provide equal access of agency facilities to designated youth groups. Puget Sound ESD complies with applicable federal, state, and local laws as may pertain thereto. The administrator for Human Resources and Organizational Development will serve as the compliance officer for this policy and also serves as the Title IX/RCW 28A.640 Officer and Section 504 Coordinator.