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 Social Strategy & Community Manager - Hispanic/Latino - Washington, District of Columbia, United States

Job information
Posted by: AARP 
Hiring entity type: Not-for-Profit 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: 401(k) -
Bonus Plan -
Dental Insurance -
Disability Insurance -
Health Insurance -
Life Insurance -
Paid Sick Leave -
Paid Training -
Tuition Reimbursement -
Paid Vacation -
Pension, Flexible Work Options, 
Relocation: Not specified 
Position functions: Communications
Non Profit
Public Relations
Travel: Minimal 
Accept candidates: in same state/locale 
Languages: English - Fluent
Spanish - Fluent
Minimum education: Bachelor Degree 
Minimum years experience:
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: / Latpro-3744869 
Date posted: Jun-23-2020
State, Zip: District of Columbia, 20049


Drives strategic social media and brand objectives that deliver measurable results. Develops and executes social content strategy, with a focus on the Hispanic/Latino community. Assists with the development of social content and manages the calendar and delivery of content onto the social platforms. Collaborates enterprise-wide to ensure growth in key social media metrics, in line with overall goals.


1. Provides strategic guidance on social media content tied to AARP issue areas and enterprise strategy priorities.

2. Assists in the development and implementation of social media content, from initial concept to actual scheduling/posting of content on the social platform.

3. Manages day-to-day relationships with internal business unit(s) day-to-day, including but not limited to our Multicultural, Strategic Communications and Editorial teams.

4. Provides valuable strategic communications, as needed to proactively share ideas, opportunities, and best practices on a regular basis.

5. Executes/implements social scheduling, copywriting, and publishing to platforms.

6. Drafts social copy that effectively communicates and engages AARP's audience across multiple platforms. Translates, as necessary.

7. Maintains the AARP brand voice on established and emerging social platforms.

8. Drives brand equity.

9. Engages prospects, members, and influencers (e.g., AARP communities) and regularly reports on progress.

10. Grows key metrics and provides reporting in line with AARP's overall social media goals and strategy.

11. Analyzes content performance and provides constructive guidance to better engage communities.

12. Serves as the primary liaison with the social creative team (in-house and agency) with respect to the social media calendar.

13. Maintains the AARP brand voice on established and emerging social platforms.

14. Supports AARP's mission in social media.

15. Grows brand champions and partners with influencers, if/when appropriate.

16. Works with the social response/customer care team, as appropriate.

17. Manages budget allocation and ensures that project objectives are met on time and within budget.

18. Stays current on industry trends and technological developments; applying thought leadership and learning to AARP's social media initiatives, as appropriate.


Completion of a Bachelor's degree in Marketing, Communications, Journalism, or a related discipline (advanced degree preferred) and 5+ years of experience in developing and implementing social media strategies for a variety of clients at an agency or large, complex organization. Previous social media management experience is required, including social content and community management. Paid media management is a plus. Previous multicultural marketing work experience. Bilingual in Spanish.

Demonstrates a strong ability to manage/implement social content strategy and engage/grow communities.

Demonstrates a strong ability to develop and manage social content for multiple stakeholders and audiences.

Deep expertise in social media copywriting for large organizations and/or brands.

Demonstrates an ability to use data, analytics, and audience metrics to measure and drive growth.

Possesses a strong client service orientation and account management skills.

Mastery of third-party scheduling tools, such as Sprinklr, Hootsuite, Spredfast, and third-party project management tools, including Air Table and Asana.

Demonstrates excellent understanding of, and ability to work within, organizational politics, networks, and a matrix management system.

Exceptional written and verbal communication skills in both English and Spanish.

Strong presentation skills.

Demonstrates strong interpersonal skills (e.g., listening, negotiating, facilitating, managing conflict, flexibility).

Exceptional ability to foster solid business relationships.

Demonstrates a strong working knowledge and understanding of social communications platforms, blogs, microblogs, mobile, user-generated sites, etc.

Possesses a curiosity and passion for different cultures.

Commitment to quality and accuracy -- strong attention to detail.

Demonstrates a passion for quality written content.

Possesses strong time management skills.

Displays a proven track record of working with distributed teams and freelance resources.


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