Engineer (PS Delivery)
Location: Charlotte, NC
Duties: Perform installation and configuration of moderately complex infrastructure based on designs developed by senior-level resources. Assist in the delivery of solutions and projects to Dimension Data’s customers, whether as a general resource on a project, a staff augmentation resource, or a resource in a particular subject matter area. Understanding of current operating systems (Cisco IOS, IOS-XE, Nexus OS and Cisco AireOS). Implementation of configurations, such as complex LAN and WAN topologies, point technology products, or server staging and deployment work with guidance, review, and quality assurance. Engage with the customer (including elementary presentation skills) at medium to high levels within the customer's organization. Perform periodic telephonic duty on the technical help desk, providing first line telephonic support to customers. High degree of system level troubleshooting (Network Wired, Wireless and WAN).
Requirements: 2 years of experience in job offered, Solutions Architect, or closely related. Experience which may have been obtained concurrently must include 2 years of experience with: producing status reports and project documentation; Cisco IOS, IOS-XE, Nexus OS and Cisco AireOS Operating System; and system level troubleshooting with Network Wired, Wireless and WAN.
Please send resume by mail only to: Kathryn Mensendiek, NTT America Solutions, Inc., 757 3rd Ave., Flr. 14, New York, NY 10017.