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 Apple Media Products - Operations Engineer - Cupertino, California, United States

Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200186654 / Latpro-3750777 
Date posted: Aug-18-2020
State, Zip: California, 95014


Apple Media Products - Operations Engineer

Santa Clara Valley (Cupertino) , California , United States

Software and Services


Posted: Aug 17, 2020

Role Number: 200186654

The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple's unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

  • Past experience in some/all of the following...
  • - Managing or running distributed systems and delivering internet services at scale
  • - Working in Linux or Unix environments and ability to tune for performance (e.g. disk or memory)
  • - Systems configuration management with devops and automation tools (e.g. chef, Jenkins)
  • - Systems monitoring experience with tools like Nagios & Splunk
  • - The ability to troubleshoot complex distributed systems
  • - Scripting languages like python, bash, javascript, php, etc
  • - Other systems like containers and message queues (e.g. Kafka, Apache, Jetty)
  • - Infrastructure knowledge of networks, CDNs, load balancers, etc
  • - Agile development with code tools like svn and git
  • - Knowledge of video ecosystem and delivery of large scale video
  • - Aptitude to independently network, learn, and influence multi-functional teams both business and technical
  • - Good written and communication skills
  • - Ability to organize, plan and deliver against key achievements
  • - Demonstrated ability to deliver solutions that are maintainable, understandable and diagnosable


Apple Media Products is looking for an operations engineer to drive tools, monitoring, and processes to support its dynamic growth. Join our exciting team that is dedicated to providing the highest quality video and media products to our customers. Our team is responsible for the software that drives real-time end-to-end quality of service and influences the performance of Apple's vast service service delivery architecture. We are looking for a standout colleague who is able to take on problems under tight deadline constraints and deliver imaginative solutions. Responsibilities will include: tools and applications to support measuring and monitoring video quality, building data analytics and real-time dashboards, driving processes to detect, react and solve customer issues, and finally working across Apple from customer care to core platforms to build new capabilities.

Education & Experience

- Bachelor's degree in Computer Science and Engineering or related field - 5+ years of industry experience


See job description


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