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 Bilingual Clinical Case Manager - Denver, Colorado, United States

Job information
Posted by: Colorado Coalition for the Homeless 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Insurance
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 725414838 / Latpro-3753740 
Date posted: Sep-10-2020
State, Zip: Colorado, 80201


Bilingual Clinical Case Manager

2111 Champa St, Denver, CO 80205, USA Req #480

Tuesday, September 8, 2020

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves. 

In order to ensure that our consumers receive the best possible care, the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. This may take 4-6 weeks to complete. Please note that a start date will be scheduled once credentialing and privileging is complete.

The Colorado Coalition for the Homeless seeks a  Bilingual Clinical Case Manager  for Crime Victim Services to provide clinical case management services to families who receive services through Family Support Services. This position is expected to provide both case management support as well as individual, group and family therapy and biopsychosocial assessments to children, adolescents and adults in Spanish and English. This position works with families throughout the Denver Metro area and includes travel to homes and community locations to provide services. Half of the FTE of this position will be focused on working with individuals in FSS's Crime Victim Services Program. This position is located at 2111 Champa Street, Denver, Colorado 80205 and reports to the FSS Clinical Program Manager.

Overall, this position contributes to a cross-functional team that uses a collaborative approach, critical thinking, and a healthy sense of humor to problem-solve crises and identify and implement proactive solutions to help children and families thrive.

LCSW/LPC - $51,188 - $63,584

Qualified candidates are eligible for the  National Health Service Corps (NHSC) Loan Repayment Program .  Licensed health care providers may  earn up to $50,000 toward student loans  in exchange for a two-year commitment at an NHSC-approved site through this program.

NOTE:  In order to ensure that out consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date.   This may take 4 - 6 weeks to complete .  Please note that a start date will be scheduled once credentialing and privileging is complete.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:     

  • Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same- and opposite-sex domestic partner coverage;
  • Dental, vision, and flexible spending/dependent care/public transit accounts;
  • Free basic life insurance and long-term disability coverage;
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
  • Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.

Essential Job Functions

  1. Understands and follows the generally accepted standards of professional responsibilities regarding carrying out of job duties.
  2. Provides ongoing clinical and case management services to homeless and formerly homeless families with mental illness, substance abuse, domestic violence issues and other obstacles to self-sufficiency.
  3. Provides clinical assessments and case plans for families, crisis intervention and referrals to other appropriate programs for FSS participants.
  4. Provides clinical interventions with children, adolescents and adults in various modes, which may include individual and family case management sessions, individual, group and family therapy, consultations, telephone contacts, and transportation.
  5. Assists clients in their ability to obtain and maintain their housing. Remains knowledgeable of and is able to provide community and/or CCH referrals for families in need of supportive services.
  6. Meets for supervision with Clinical Program Manager on a regular basis. Works closely with psychiatric and mental health providers for ongoing consultation and treatment coordination.
  7. Attends Family Support Services team meetings and regular program-specific team meetings as scheduled.
  8. Maintains professionalism in all work-related activities. Follows both CCH policies and the professional ethics and requirements of their discipline and the Department of Regulatory Agencies. Maintains appropriate boundaries with clients, peers, colleagues, and others at all times. Maintains confidentiality standards as regulated by HIPAA.
  9. Records all clinical services in a timely and complete fashion in the EHR; Maintains up to date records on all active clinical clients; Records telephone and other clinical communications as needed in the EHR; Manages tasks, the PAQ and scanning to ensure complete charts at all times; Maintains accurate information regarding clients' insurance status and completes CCARs and other clinical authorization documentation as needed; Utilizes the EHR and any future upgrades as directed.
  10. Completes EHR database documentation in a timely and accurate manner, maintaining a 95% completeness score and regularly achieves productivity goals.
  11. Assists in the development, procurement, and facilitation of supportive services that benefit homeless families.
  12. Maintains a flexible work schedule to accommodate the individual family's schedules, special FSS Projects or community activities to include occasional evenings or weekend hours as appropriate.
  13. Investigates additional resources for clients and shares resources with colleagues.
  14. Works collaboratively with Renaissance Property Management Corporation (RPMC), the real estate arm of CCH, regarding community building activities, events, and relationships at assigned properties
  15. Coordinates services with Stout Street Health Center, especially psychiatry, pediatric and mental health services, and assists other CCH programs regarding family-related issues.
  16. Carries a cell phone to ensure accessibility and is responsive to both emergent and non-emergent issues.
  17. Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity, and that fosters cooperation and respect.
  1. Performs other duties as assigned.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Summary

  1. Master's degree in social work, counseling required, or similar field required.
  1. Licensed LCSW or LPC required.
  2. Certification for Addictions Counseling (CAC II, CAC III, or LAC) strongly preferred.
  3. Experience working or volunteering with the homeless population preferred or experience in a related direct human services field working with underserved population.
  4. Experience working with victims of crime strongly preferred.
  5. Bilingual (English/Spanish) required.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

Other details
  • Job Family Behavioral Health
  • Pay Type Salary

  • 2111 Champa St, Denver, CO 80205, USA


See job description.


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