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 Software Development Manager - Austin, Texas, United States

   
Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Customer service & support
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 200188156 / Latpro-3754010 
Date posted: Sep-11-2020
State, Zip: Texas, 78729

Description

Software Development Manager

Austin , Texas , United States

Support and Service

Summary

Posted: Sep 10, 2020

Weekly Hours: 40

Role Number: 200188156

The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Support Technologies Platforms team is seeking an experienced and creative Software Development Manager to design and deliver extraordinary applications for AppleCare. The ideal candidate will combine outstanding managerial expertise with proven hands on technical capabilities. You will not only lead but also work side by side with technical teams to identify and deliver solutions. Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. This role can be onsite in Austin, or remote.

Key Qualifications

  • Demonstrated ability directly leading software developers with substantial experience with addressing interpersonal conflicts/escalations, prioritizing resources to meet strategic goals, mentoring/coaching employees, conducting employee performance evaluations, and recruiting/retaining talent
  • Proven track record establishing teams and leading them to successful product delivery
  • A technical leader with strong expertise in:
  • Swift and/or C/C++ programming skills
  • Application frameworks such as Ruby on Rails, PHP/Laravel
  • Scripting languages such as Python, Perl, or bash
  • Backend systems like Cassandra, Postgres or MySQL, Redis, Memcached, Kafka and Solr
  • XML and JSON
  • Web analytics, software monitoring and error tracking software
  • Expertise supporting a variety of SDLCs.
  • Ability to communicate technical concepts to technical and non-technical audiences
  • Ability to build deep customer relationships
  • Results-oriented, detail-oriented, and well organized
  • Excellent leadership, communication, prioritization, collaboration, and problem-solving skills

Description

Lead hard-working teams responsible for software development, delivery, and support Supervise and mentor software developers; responsible for their management, evaluation, and career development Establish process and ensure all security, availability, confidentiality, and privacy protocols are followed Strong technical expertise allowing you to work at the micro or macro level Work with customers to define project requirements, deliverables, acceptance criteria, and desired end result Review and prioritize work to align with corporate and leadership priorities Develop product roadmaps and communicate strategy to leadership Establish process to evaluate and set feature scope Define product lifecycle methodology with strategies for measurement. Be an advocate for automation believing it plays a meaningful role in software development and sustenance Passionate about continual improvement Be curious and excited to learn new technologies and solutions

Education & Experience

Bachelor's degree in Computer Science or related field or equivalent related work experience



Requirements

See job description

 

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