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 Full -Time Patient Care Coordinator - Manhasset, NY - MANHASSET, New York, United States

   
Job information
Posted by: UnitedHealth Group 
Hiring entity type: Insurance 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Other
Administrative - Receptionist/Secretarial
Health - Clinical/Medical Assistant
Customer service & support
 
Travel: Minimal 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 894401 / Latpro-3756332 
Date posted: Sep-30-2020
State, Zip: New York, 11030

Description

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

Primary Responsibilities:

  • Pre - registers and / or registers patients according to departmental policy and procedure
  • Enters patient information and charges into appropriate system
  • Provides patients with all pertinent information and obtains appropriate signatures on medical, legal and financial forms
  • Verifies financial / insurance information using appropriate database retrieval systems
  • Provides guidance and assistance to patients and staff members with regard to insurance regulations
  • Accepts payment from patients; reconciles cash payments and provides appropriate feedback to Supervisor regarding various payment and / or cash issues
  • Directs patients to appropriate areas following registration
  • Performs various related clerical duties supporting department operations including, but not limited to, answering telephone maintaining files, scanning, keeping inventory of supplies, and informing management of all activities, needs and problems
  • Maintains current knowledge base regarding insurance information and managed care guidelines; maintains knowledge base of designated networks based upon managed care contracts in order to provide assistance to patients
  • Demonstrates ability to utilize data retrieval insurance eligibility systems
  • Participates in quality control activities
  • Reviews, assesses and evaluates patient registrations to ensure accuracy of demographic and financial information; and corrects erroneous registrations and informs Supervisor
  • Performs related duties, as required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Requirements

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 1+ years of experience in customer service
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Must be available to work full time and flexible days (including weekends and holidays as needed), 37.5 hours per week, 8 AM to 4 PM
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Hospital or physician's office patient registration experience
  • Experience in insurance reimbursement and financial verification
  • Bilingual and fluent in English and Spanish

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. 


Some of the steps we’ve taken to ensure employee well-being include:

  • Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19
  • Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time
  • Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices
  • Fully cover the COVID-19 healthcare costs for our employees 
  • Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home

You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html


Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

 

Keywords: UHG, Manhasset, patient, registration, customer service, medical, healthcare, records, clinic, hospital, ED, ER, registrar, hiring immediately


 

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