KITSAP PUBLIC HEALTH DISTRICT invites applications for the position of:
Community Health Worker
SALARY: $18.28 - $23.34 Hourly
OPENING DATE: 09/17/20
CLOSING DATE: 10/11/20 11:59 PM
HIV Community Services Peer Navigator Community Health Worker
Hours: 20 hours per week – 50% FTE, Monday through Friday, days and times to be assigned by mutual agreement, may require some evening and weekend hours.
Status: Provisional, includes includes generous prorated benefit package and participation in the Washington State Retirement System.
Please come join our team to do meaningful work that has a real impact in our community. We are a team-oriented, family-friendly organization of over 100 dedicated public health professionals. We work hard every day to keep Kitsap County safe and healthy. Keeping you and your family--and our county and it's many visitors safe is our job. It could be your job too!
Within agency policies, under the direction of the Medical Case Manager Supervisor, in the classification of Community Health Worker, the Peer Navigator assists clients participating in the District's HIV Community Case Management Services. The Peer Navigator offers a unique personal perspective and provides coaching and emotional support to patients living with HIV or AIDS, who may need assistance in connecting to and managing medical and case management appointments. Additionally, the Peer Navigator works closely with District medical case managers, District clinical staff, and other community medical providers to provide individualized patient-centered services over a short period of time. The Peer Navigator is available to address immediate patient needs and build trust between the client and their medical provider(s).
The Peer Navigator works directly with HIV positive clients as part of a collaboration with client services with the goal of client outcome improvement. The incumbent is expected to have life experiences which enable him or her to provide coaching to clients living with HIV/AIDS to help them overcome obstacles to living a healthy life with HIV. The position is in collaboration with the HIV/AIDS Case Management and the Early Intervention Services Program. These programs help people living with HIV/AIDS meet their immediate needs, with a special focus on maintaining connection to health care and by taking medications as prescribed to reduce viral load to undetectable.
This is currently an in-office work assignment. Due to COVID-19, the Kitsap Public Health District is closed to the public.
This is a provisional position. Provisonal employees are hired for period of time up to a maximum of two years. The period of employment is not guaranteed. Provisional employees may be terminated for convenience at any time with or without notice and without the right to appeal.
Funding is secured for this position through the end of 2020.
- Conducts outreach to newly diagnosed clients or to re-engage client who have not been coming in for services or who have missed medical appointments.
- Reminds clients about health and social service appointment and accompanies them to health and social service appointments when needed.
- Works with the District and the Washington State Department of Health to locate clients who are lost to care.
- Provides new clients with an orientation to the program, and works with District medical case managers to implement the service plan developed with the client.
- Works in tandem with the medical case manager to reduce barriers to care.
- Enters services that have been provided to clients into the documentation system used for the program.
- In collaboration with the medical case manager, refers clients to appropriate community resources and follows up to assure client access.
- Acts as a patient advocate using knowledge of community to link clients to appropriate community support networks.
- Keeps current on and complies with HIPAA and other privacy regulations maintaining confidentiality at all times.
- Submits reports and documentation as requested/required.
- Attends staff and interdisciplinary meetings as required.
- Completes timely and accurate random moments to comply with contractual requirements of Medicaid Administrative Match.
- Accurately completes electronic timecard on a weekly basis as required.
- Models a Lean Six Sigma organizational culture that promotes the practice of respect for people, openness, trust, safety, transparency, collaborative problem solving, managing with data, the pursuit of incremental continuous quality improvement.
- Responds to public health emergencies as required by the District.
- With the Program Manager and colleagues, works to develop, encourage and sustain a team-oriented work environment.
- Establishes and maintains cooperative, effective working relationships with coworkers, other District employees, and the general public using principles of good customer service.
- Reports for work with regular, reliable and punctual attendance.
- Performs other duties as assigned.
Physical Demands & Working Conditions
- Work is performed both indoors in an office environment and in the field, doing home visits or accompanying clients to medical or other social service organization appointments.
- Requires the ability to communicate with others orally, face to face and by telephone. Requires manual and finger dexterity and hand-eye-arm coordination to write and to operate computers and a variety of general office equipment. Requires mobility to accomplish other desktop work, retrieve files, and to move to various District locations. Requires visual acuity to read computer screens, printed materials, and detailed information. Essential duties may involve occasional kneeling, squatting, crouching, stooping, crawling, standing, bending, climbing (to stack, store or retrieve supplies or various office equipment).
- May occasionally be required to work a varying schedule which may include evenings and weekends.
- Duties require carrying a cell phone or other electronic device as well as being available to work as needed to meet District needs, which may include evenings, weekends and holidays.
- Off-site visits require the incumbent to carry supplies and/or equipment up and down stairs as well as into and out of a vehicle on an occasional basis.
- Exposure to individuals from the public who are upset, angry, agitated and sometimes hostile, requiring the use of conflict management and coping skills.
- Frequently required to perform work in confidence and under pressure for deadlines, and to maintain professional composure and tact, patience and courtesy at all times.
- The environment is dynamic and constantly changing, resulting in continually re-evaluating and shifting priorities.
EDUCATION & EXPERIENCE:
- The ideal candidate is a trusted peer with experience in navigating ongoing medical care and has a specific understanding of living with HIV/AIDS. Personal experience and/or knowledge about people living with HIV/AIDS is preferred.
- High school diploma or equivalent credentials is required.
All education, associations, activities, and other community resource navigation involvement, knowledge and experience will be considered.
An applicant's information about personal experience and/or knowledge of people living with HIV/AIDS is being requested on a voluntary basis. Any such information provided to Kitsap Public Health District will be kept confidential in accordance with the Americans with Disabilities Act (ADA). Refusal to provide such information will not subject the applicant to any adverse treatment, and information concerning the applicant's personal experience and/or knowledge of people living with HIV/AIDS will be used only in accordance with the ADA.
LICENSES, CERTIFICATES & OTHER REQUIREMENTS:
- Performance of job duties requires driving on a regular basis, a valid Washington State driver's license, the use of the incumbent's personal motor vehicle, and proof of appropriate auto insurance.
All licenses must be maintained in an active status without suspension or revocation throughout employment.
- Verbal and written communications; active listening, effective time management and organization; relaying empathy, meeting timelines, reliability, accountability, and punctuality
- Listen attentively and communicate effectively and persuasively, both orally and in writing, in clear, concise language appropriate for the purpose and parties addressed, concerning confidential, complex and/or sensitive matters.
- Use tact, discretion, respect and courtesy to gain the cooperation of others and establish and maintain effective working relationships with rapport with co-workers, volunteers, other programs, and diverse members of the public.
- Assure that absolute confidentiality is maintained as required and sensitive information is handled appropriately.
- Fulfill the commitment of the District to provide outstanding customer service.
- Organize, prioritize and coordinate work assignments. Take appropriate initiative. Apply good judgment, creativity and logical thinking to obtain potential solutions to unique problems.
- Be attentive to detail, consistently follow written and oral instructions and guidelines, and maintain a high degree of accuracy and complete records.
- Proficiently and accurately operate office and other equipment standard to the area of assignment.
- Utilize computers, databases and related software and automated equipment, typing with sufficient speed and accuracy to accomplish assignments in a timely manner.
- Work both independently and cooperatively within a collaborative team-oriented environment.
- Maintain current knowledge for assigned areas and adapt to new technologies, keeping technical skills up to date.
The Kitsap Public Health District is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, sexual orientation, veteran status, disability status,* or any other basis prohibited by federal, state, or local law.
COMMUNITY HEALTH WORKER