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 Contact Center Agent Bilingual (Spanish) - North Charleston, South Carolina, United States

   
Job information
Posted by: Cpm Federal Credit Union 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Customer service & support
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: brsVTawt3LLsyL3g5ZMrFVa5fEYnoT / Latpro-3758034 
Date posted: Oct-15-2020
State, Zip: South Carolina, 29405

Description

Full-Time Contact Center Agent – Bilingual (Spanish)

North Charleston

Responsible for handling a variety of member service calls in a prompt and courteous manner. Accurately resolves member questions and problems regarding account statements, loans, payments, automatic transfers, interest rates, and investment certificates. Completes and maintains related reports, records, and files. Actively cross sells Credit Union services and supports all functions within the Contact Center. Ensures accurate, prompt service is provided to both internal and external members while building and strengthening relationships. Ensures that internal and external member’s expectations are being exceeded with every interaction.

Fluent in Spanish required. AA/DFW/H/V/EOE.

Apply by clicking the apply button

 


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Requirements

None

 

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